Diagnostics

•The switch Status table is yellow, the Status field displays No Link, and the Reason field displays an error message.

The following table lists the error messages and associated steps that describe fault isolation procedures.

Error Message

Action

 

 

Never connected.

Go to step 9.

 

 

Link timeout.

Go to step 9.

 

 

Protocol mismatch.

Go to step 15.

 

 

Duplicate session.

Go to step 18.

 

 

Unknown network address.

Go to step 21.

 

 

Incorrect product type.

Go to step 23.

 

 

9

Errors for the switch Ethernet adapter exceeded a threshold, the switch-to-HAFM server link was not connected, or the switch-to-HAFM server link timed out. A problem with the Ethernet cable, hub or hubs, or other LAN-attached device is indicated.

Verify the switch is connected to the HAFM server through one or more Ethernet hubs.

a.Ensure an RJ-45 Ethernet cable connects the switch front panel to an Ethernet hub. If not, connect the cable as directed by the customer.

b.Ensure an RJ-45 Ethernet cable connects the HAFM server adapter card to an Ethernet hub. If not, connect the cable as directed by the customer.

c.Ensure both Ethernet cables are not damaged. If damaged, replace the cables. Was a corrective action performed?

NO YES

↓Go to step 1.

10

Does the LAN configuration use multiple Ethernet hubs that are daisy-chained?

YES NO

↓Go to step 12.

11

Verify the hubs are correctly interconnected.