Diagnostics

26

A Page cannot be found, Unable to locate the server, HTTP 404 - file not found, or other similar message appears. The message indicates the web browser PC cannot communicate with the switch because:

•The switch-to-PC Internet (Ethernet) link could not be established.

•AC power distribution in the switch failed, or AC power was disconnected.

•The switch CTP card failed.

Continue.

27

Inspect the switch reporting the problem for indications of being powered on, such as:

•At the front panel, an illuminated PWR or ERR indicator.

•Green LEDs illuminated on the power supplies.

•Audio emanations and airflow from fans.

Does the switch appear powered on?

YES NO

↓Analysis for an AC power distribution or CTP card failure is not described in this MAP. Go to "MAP 0000: Start MAP" on page 2-7.If this is the second time at this step, contact the next level of support.

28

Either a switch-to-PC Internet link problem (Internet too busy or IP address typed incorrectly) or a switch Ethernet port failure is indicated.

a.Wait approximately five minutes, then attempt to login to the switch again.

b.At the Netsite field (Netscape Navigator) or Address field (Internet Explorer), type

http://xxx.xxx.xxx.xxx, where xxx.xxx.xxx.xxx is the IP address of the switch (obtained in "MAP 0000: Start MAP" on page 2-7). The Username and Password Required dialog box appears.

c.Type the user name and password (obtained in "MAP 0000: Start MAP" on page 2-7)and click OK. If the View panel does not display, wait another five minutes and perform this step again.

Does the embedded web server interface appear operational with the View panel displayed?

NO YES