Diagnostics

↓The problem is transient. The Fibre Channel link and the switch appear operational.

26

Inspect the fiber-optic jumper cable attached to the port and ensure the cable is not bent and connectors are not damaged. If the cable is bent or connectors are damaged:

a.Notify the customer the port will be blocked. Ensure the customer system administrator stops Fibre Channel frame traffic through the port and sets the attached switch or device offline.

b.Block the port ("Block a Port" on page 3-39).

c.Remove and replace the fiber-optic jumper cable.

d.Unblock the port ("Unblock a Port" on page 3-39).

Was a corrective action performed?

YES NO

↓Go to step 28.

27

Monitor port operation for approximately five minutes.

Did the link incident recur?

YES NO

↓The Fibre Channel link and switch appear operational.

28

Clean fiber-optic connectors on the jumper cable.

a.Notify the customer the port will be blocked. Ensure the customer’s system administrator quiesces Fibre Channel frame traffic through the port and sets the attached switch or device offline.

b.Block the port ("Block a Port" on page 3-39).

c.Disconnect both ends of the fiber-optic jumper cable.

d.Clean the fiber-optic connectors ("Clean Fiber-Optic Components" on page 3-33)

e.Reconnect the fiber-optic jumper cable.

f.Unblock the port ("Unblock a Port" on page 3-39).