Diagnostics

↓The PC appears operational.

8

Re-install the HAFM application ("Install or Upgrade Software" on page 2-51).

Did the HAFM application install and open successfully?

NO YES

↓The PC appears operational.

9

Advise the customer and next level of support that the PC hard drive should be formatted. If the customer and support personnel do not concur, go to step 10.

a.Format the PC hard drive. Refer to supporting documentation shipped with the PC for instructions.

b.Install the Windows operating system and HAFM application.

Did the PC hard drive format, and did the operating system and HAFM application install and open successfully?

NO YES

↓The PC appears operational.

10

Additional analysis for the failure is not described in this MAP. Contact the next level of support.