Lucent Technologies 555-661-140 manual CMS Documentation

MERLIN LEGEND Communications System Release 6.1	Issue 1
Installation 555-661-140	August 1998
Installing Applications	Page 8-12
Call Management System

■An approved monochrome or color monitor

■CMS interface card with two 14-ft. (4.27-m), 4-pair modular plug telephone cords and one 14-ft. (4.27-m) DIN connector cord for connection to Digital Announcement Unit

■CMS software

■Digital Announcement Unit for CMS

■Parallel printer and cable to connect the printer to the PC

■Supervisor console (MERLIN II System Display Console)

■Agent telephones (any MLX or analog multiline telephones supported by the system)

■Two analog multiline modules (008 or 408); one to connect the two PC ports to the operator positions, and one to connect the CMS supervisor console

■DOS, version 3.3 or higher

See the CMS documentation for a list of optional hardware that you can use with CMS.

CMS comes with a hardware installation checklist and information on installing the CMS software, creating an agent directory, programming lines and groups, and testing and managing calls. The control unit permits the connection of two CMS applications, and each application can have one PC.

CMS Documentation

Call Management System (CMS) for the MERLIN LEGEND

Communications System Installation and System Programming Guide

Call Management System for MERLIN LEGEND Communications System User’s Quick Reference