Symptom/Error | Explanation | How To Respond | |
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If the Scan button is pressed and the laser has been on for a total of 60 seconds in the last 15 minutes, the monitor will beep and display Laser on Time Exceeded.
The test was not successful. An error was detected during the analysis sequence.
(Error codes 112, 114, 116-118)
The test strip malfunctioned or the blood glucose level is beyond the measuring capabilities of the system.
(Error codes 113, 115)
Turn the monitor off and wait 15 minutes for the laser time to reset.
Note: Remember to release the Scan button before trying to rescan.
1.Remove the old test strip.
2.Insert a new test strip. If the error occurs again, record the three- digit error code and contact MediSense Customer Care.
Press 2 to exit to the Test Menu.
1.Remove the used test strip.
2.Insert a new test strip.
3.Press 1 to continue testing with a new test strip.
4.If the error appears again, confirm the result by performing a laboratory reference test. Contact MediSense Customer Care.
During the test, battery power was too low for testing.
Do one of the following:
•Install new batteries. See Maintenance for more information.
•Place the monitor in the docking station (if the system has this option).
Press 1 to exit.
