Problem Solving | NEC 1080Xd guide

6

Problem Solving

!Solving Simple Problems

!Troubleshooting the System

Image 189

NEC 1080Xd manual Problem Solving

Contents

EXPRESS5800/1080Xd Page Proprietary Notice and Liability Disclaimer Page Contents Service Processor Problem Solving Vi Contents Using This Guide Using This Guide Text Conventions Viii Using This Guide System Release Notes Related Documents Safety Notices Safety Notices for Users Outside of the U.S.A. and Canada Care and Handling Xii Using This Guide System Overview System Overview Overview System Features System Overview Front View System Chassis Main Chassis System Overview Top View Xd Right Side View Right Side View Cellv Board System Overview Internal View Itanium 2 Processors Main ComponentsSystem Memory PCI-X Core Module Power/Status LEDs Service Processor BoardPower/Status LEDs System Functions Server Management Chipset and Crossbar Switch Expansion Express5800/1080Xd System Configuration System Overview CPUs Cellv BoardMemory Optional Pcix Unit Peripheral Devices Security System Operation Opening the Rear Server Door System Operation Setting Up the Server Close and lock the rear server door Starting Up the System Main Chassis AC Power Circuit Breaker System Operation Pcix Unit AC Power Circuit Breaker SP Console Screen SP Firmware Activated System Operation System Startup Screen System Operation OS Shut Down Screen System Operation Shutting Down the System DN Command Power Shut Down Screen Using Exception Procedures Cold ResetDump Restart Power On Reset Booting the OS OS Boot from Boot ManagerOS Boot from the EFI Boot Manager EFI Shell 12. OS Boot from EFI Boot Manager Screen EFI Shell Commands EFI Shell CommandsCommand Description EFI Shell Commands 14. Specifying the File System on the Shell Screen OS Boot from EFI Shell 15. Starting the OS Loader from Shell EFI Device Path Formats for Devices Not Conforming to EDD3.0 Specification Formats Conforming to EDD3.0 SpecificationChecking Failure Path Display Description Using the DVD-ROM Drive Inserting a Disc in the DVD-ROM DriveRemoving a Disc from the DVD-ROM Drive Environmental DAT Specifications Using an Optional Tape Drive Write Protection DAT Cartridge Labels 18. Write Protection Slider on the DAT Cartridge DAT Cartridge Insertion and Removal Service Processor SP Console Connections SP Console Console Configuration Settings Console Status and Login AuthenticationConsole Type Configuration Item Default Settings Console Operations Login Type Defaults Login Account and Password Defaults Express5800/1080Xd Console Mode Operations Service Processor Login and Main Menu Login and Main Menu ScreenScreen Image Reference Login and Main Menu Screen References Main Menu Login Events and OperationsEvent Operation OS Bios Console OS Bios Console OperationBios OS Bios Console Events and Operations Virtual SOPVirtual SOP Screen 10. Virtual SOP Screen References Partition State DisplayReference Description Reference Display Description Not Configured Fault11. Reference to Partition State Display cont’d Shut Down SP Command Console Buffer SP Command Console12. SP Command Console Operation 13. SP Command Screen References 14. SP Command Mode Prompts SP Command PromptSP Message Header 15. SP Message Header Formats 16. System Control Commands SP Command ListCommand Name Function NML MNT 18. Normal Mode Commands 17. Configuration Command SP Command Reference 19. CM Command Screen CM Change Command Mode20. CM Screen References Screen Image DF Shut Down System Power override 21. DF Screen22. DF Screen References 23. DL Screen DL Display SP Logs 23. DL Screen cont’d DL Screen cont’d 24. DL Screen ReferencesLOG Analysis Result 24. DL Screen References cont’d 25. DN Screen DN Shut Down System Power 26. DN Screen References DP System Dump 27. DP Screen28. DP Screen References 29. DT Screen DT SP Date and Time OFF Alarm CELL0 CELL1 OFF Alarm CELL2 Noresp CELL3 XIC XBREN Environmental Information 30. EN Screen EN Screen cont’d 31. EN Screen References FAN Ipmi Acpi PCIX0V DBP PCIX1F Iorb PCIX2FDBP PCIX3F Iorb 31. EN Screen References cont’d FV Firmware Versions 32. FV Screen33 FV Screen References 34. HW Components and Subcomponents HC Hardware ConfigurationComponent Subcomponent IOR Cmd Arg1 Arg2 Arg3 Arg4 Description 35. HC Subcommands 35. HC Subcommands cont’d 35. HC Subcommands cont’d Mmm 35. HC Subcommands cont’d Arg1 Disable CELL0 CXI1 CXI1 XBC0 CELL0 CXI0 CXI0 XBC0CELL3 CXI0 CXI2 XBC0 CELL3 CXI1 CXI3 XBC0 35. HC Subcommands cont’d 35. HC Subcommands cont’d Arg1 Arg2 35. HC Subcommands cont’d 35. HC Subcommands cont’d 35. HC Subcommands cont’d 36. HC State Display Strings Displayed String DescriptionInvisible 36. HC State Display Strings cont’d 37. HC Help ScreenDEG 38. HC ALL Display Screen 38. HC ALL Display Screen cont’d DEG IOC01 IOC00BUS-A BIO BUS-B 39. HC ALL Display Screen References 40. HE Display Screen HE Help 41. ML Display Screen ML Message Log 42. ML Display Screen References 43. PC Display Screen PC Power Cycle 44. PC Display Screen References RS Cold Reset System 45. RS Display Screen46. RS Display Screen References UP Bring Up System 47. UP Display Screen48. RS Display Screen References Bios Setup What is Setup? Setup OverviewWhen You Should Change the Settings Some Setting Errors Exist Adding or Deleting a Boot Device Settings of Cmos and/or Nvram Are ClearedBios Virtual Dipsw Setting Value NvRAM/CMOS clear command only Starting Setup Bios Version Has ChangedHost Bus Bridge Configuration Has Changed Screen Description Screen Description Bios Setup Key Functions Menu Tree Main Menu Overview Advanced Menu Overview Security Menu Overview System Hardware Menu Overview Bios Setup Exit Menu Overview Main Menu Menu Options and Settings Menu Option Description Main Menu OptionsHhmmss MM/DD/YYYY Advanced Menu Advanced Menu Bios Setup Advanced Menu Options Advanced Submenu Advanced Submenu Options Advanced Submenu Peripheral Configuration Submenu Bios Setup Peripheral Configuration Submenu Peripheral Configuration Submenu Monitoring Configuration Submenu Bios Setup Monitoring Configuration Submenu Monitoring Configuration Submenu Option ROM Submenu Option ROM Submenu Bios Setup Option ROM Submenu Extended PCI Slot Submenu Extended PCI Slot Submenu Bios Setup 10. Default Values of Extended PCI Slot Option ROM Scan Target Slot Default Value RemarksExtended PCI Slot Submenu Bios Setup Numlock Submenu Numlock Submenu Bios Setup 11. Numlock Submenu Security Menu 10. Security Menu Bios Setup Option Description 12. Security Menu System Hardware Menu 11. System Hardware Menu Bios Setup 13. System Hardware Menu 12. HBB Configuration Submenu Bios Setup HBB Configuration Submenu 14. HBB Configuration Submenu 13. PCI Bus Parity Error Assert Submenu Bios Setup PCI Bus Parity Error Assert Submenu 15. PCI Bus Parity Error Assert Submenu 14. Master Latency Timer Submenu Bios Setup Master Latency Timer Submenu 16. Master Latency Timer Submenu 15. Multi Transaction Timer Submenu Bios Setup Multi Transaction Timer Submenu 17. Multi Transaction Timer Submenu 16. Low Mmio Configuration Submenu Bios Setup Low Mmio Configuration Submenu 18. Low Mmio Configuration Submenu 4MB8MB 17. High Mmio Configuration Submenu Bios Setup High Mmio Configuration Submenu 1GB 19. High Mmio Configuration Submenu2GB 4GB 18. IO Space Configuration Submenu Bios Setup IO Space Configuration Submenu 1KB 20. IO Space Configuration Submenu4KB 8KB 19. PCI Bus Configuration Submenu Bios Setup PCI Bus Configuration Submenu 21. PCI Bus Configuration Submenu Console Redirection Submenu 20. Console Redirection Submenu Bios Setup 22. Console Redirection Submenu XON/XOFF Console Redirection System Serial Port PC Ansi 23. Console Redirection System Serial Port SubmenuVT-UTF8 XON/XOFF Console Redirection Serial Port 22. Console Redirection Serial Port 1 Submenu Bios Setup XON/XOFF CTS/RTS 24. Console Redirection Serial Port 1 Submenu OFF Shrink Total Number of Interrupt Vectors Submenu Memory Mapped I/O 4GB Submenu Exit Menu 25. Exit Menu Bios Setup 27. Exit Menu Bios Virtual DIP Switch What is Bios Virtual DIP Switch?28. Virtual DIP Switch Setting Value PCI Online Maintenance PCI Hot Plug Available PCI Online Maintenance FunctionPreparing the Resources If an expanded PCI Gap was specified If a Reboot Occurs Bios Setup 26. HBB Configuration Submenu Example Bios Setup HBB Configuration Submenu PrecautionPage Board Installation Identifying PCI Slots in the Core Module PCI Slots in the Core Module I/O Board Installation Slot Number Board/Card Type Comments PCI Slot Allocation in the Core Module Identifying PCI Slots in the Pcix Unit PCI Slots in the Pcix Unit I/O Board Installation PCI Slot Allocation in the Pcix Unit Configuration Slot Number Board/Card Type Comments Board Installation and Operating Frequencies Board Type Installation Operating FrequencySelecting a Slot Front Stabilizer and Main Chassis Door Board Installation Installing a Board in the Core Module Main Chassis Screws and Handle I/O Board Installation Core Module Access Cover Screw Main Chassis Rail Latches 10 I/O Board Installation Connect any I/O board cable at the rear of the server 12 I/O Board Installation Installing a Board in the Pcix Unit 10. Stabilizer and Pcix Unit Front Bezel 12 Pcix Unit PCI Slot Access Cover 14 I/O Board Installation Insert the board into the slot 14 Pcix Unit Rail Latches right side shown 16 I/O Board Installation Problem Solving Checklist for Solving General Problems Solving Simple ProblemsProblem Solving Symptom Corrective Action Checklist for Solving General Problems cont’d Troubleshooting the System Technical Specifications Table A-1. Main Chassis Technical Specifications Technical SpecificationsMain Chassis Table A-2. DVD-ROM Drive Technical Specifications Table A-1. Main Chassis Technical Specifications cont’dTechnical Specifications A-3 DVD-ROM Drive Tape Drive Table A-3. Optional Tape Drive Technical Specifications Table A-4. Optional FDD Technical Specifications Technical Specifications A-5USB Page Memory Upgrades Memory Upgrade Memory Configurations MMC #0 Dimm Installation Table B-1. Dimm Installation Installation Slot Location SequenceRow Expansion Windows 2003 Installation Installing Microsoft Windows Windows 2003 InstallationSAC Creating a Mirrored Drive of Windows Windows 2003 Installation C-3 Diskpart select disk \ diskpartDiskpart list partition Diskpart select partition Assign drive roles as shown below GPT \ bootcfg /list Windows 2003 Installation C-7 Page Index-1 Index Index-2 DAT Index-3 Index-4 USB FDD, A-5Page 456-01683-001