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NEC MH4500 manual Trademarks, Proprietary Notice and Liability Disclaimer

Models: MH4500

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Proprietary Notice and Liability Disclaimer

The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers Inc. and/or its licensors. NEC Computers Inc. and/or its licensors, as appropriate, reserve all patent, copyright and other proprietary rights to this document, including all design, manufacturing, reproduction, use, and sales rights thereto, except to the extent said rights are expressly granted to others.

The NEC Computers Inc. product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control. Since implementation by customers of each product may vary, the suitability of specific product configurations and applications must be determined by the customer and is not warranted by NEC Computers Inc.

To allow for design and specification improvements, the information in this document is subject to change at any time, without notice. Reproduction of this document or portions thereof without prior written approval of NEC Computers Inc. is prohibited.

Trademarks

Intel is a registered trademark of Intel Corporation.

MS-DOS is a registered trademark of Microsoft Corporation.

Pentium is a registered trademark of Intel Corporation.

All other trademarks belong to their respective owners.

PN: 456-00008-003

Copyright 1998, 1999, 2000

NEC Computers Inc.

15 Business Park Way

Sacramento, CA 95828

All Rights Reserved

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NEC MH4500 manual Trademarks, Proprietary Notice and Liability Disclaimer

Contents

SERVER MH4500 U s e r s G u i d ePage SERVER MH4500 U s e r s G u i d eTrademarks Proprietary Notice and Liability DisclaimerContents Setting Up Your SystemSystem Overview ContentsConfiguring Your System Solving ProblemsUpgrading Your System iv ContentsSystem Cabling System Setup UtilityContents Glossary Equipment Log Emergency Management Portvi Contents TSystem Board Features System Security Features System Chassis FeaturesSystem Overview Rack Mounted Server System three servers shown Stand-AlonePedestal Server System1-2System Overview System Chassis Features Power Supplies System CoolingSystem Board Features Peripheral BaysSystem Board 1-6System OverviewSystem Memory Pentium II Xeon ProcessorI/O Expansion Slots Real-TimeClock/Calendar BIOSIDE Controller SCSI Controllers Video Controller Peripheral ControllerSerial Ports Parallel PortSystem Security Features External Device ConnectorsSystem Board Management Controller BMC Mechanical Locks and Monitoring1-12System Overview Setting Up Your System Installing the System Connecting PeripheralsConnecting the Power Cords TPowering on the SystemSelecting a Site Unpacking the System Getting Familiar with the System Front ViewFront Features and Controls Setting Up Your SystemRear View Connecting Peripherals Installing the SystemConnecting the Power Cords Powering On the System TVerify that the AC power-onand power supply failure LEDs on the back of each power supply are lit. If the power supply failure LED is not lit, ensure that the AC power cord is connected to a functional AC power source Converting to a Rack Mount Server Unit 2-10Setting Up Your SystemEquipment Rack Warnings and Cautions Setting Up Your SystemConverting the System Pedestal Unit Removing the System Unit CoversReplacing the Bezel Frame Installing the Chassis Handles 2-14Setting Up Your SystemSetting Up Your System Attaching the Outer Slide Bars to the ChassisAttaching the Chassis Handles Tthe large outer bar and center bar together Tfront of the chassis Installing the Rack Extension Brackets Preparing the RackInstalling the Slider Assemblies Tfor additional unitsbrackets 1 and Installing the Rack Unit in the Rack 4.Connect all external peripherals and cables 2 1 4 Installing the Server in the RackSetting Up Your System 4.Safety LatchPage Using the BIOS Setup Configuring Your SystemUsing the Symbios SCSI Utility TBIOS Setup Utility Symbios SCSI Utility Using the BIOS Setup Utility Setup Menu KeysConfiguring Your System Menu Bar SelectionsMain Menu Setup Menu Keys3-4Configuring Your System FeaturePrimary IDE Master and Slave Submenu Configuring Your SystemFeature Your SettingAdvanced Menu Keyboard SubmenuPCI Configuration Submenus Configuring Your SystemAdvanced Menu PCI Device, Embedded SCSI SubmenuI/O Device Configuration Submenu I/O Device Configuration Submenu3-8Configuring Your System PCI Device, Embedded SCSI SubmenuI/O Device Configuration Submenu Advanced Chipset Control SubmenuConfiguring Your System Security Menu 3-10Configuring Your SystemAdvanced Chipset Control Submenu Security MenuConfiguring Your System FeatureSecurity Menu System Board JumpersServer Menu 3-12Configuring Your SystemSecurity Menu Server MenuConfiguring Your System System Management SubmenuSystem Management Submenu Boot Device Priority Submenu Boot MenuConsole Redirection Submenu Hard Drive Submenu Boot Device Priority SubmenuConfiguring Your System Hard Drive SubmenuRunning the Symbios SCSI Utility Using the Symbios SCSI UtilityExit Menu Changing the Adapter and Device Configurations THard Disk Drives table SCSI Hard Disk Drives Configuring Your SystemSCSI Removable Media Devices Factory Installed Controller Using the Optional RAID ControllerAdd-onController Factory RAID Configurations with SCSI Hard Drives DACCF Configuration UtilityConfiguring Your System Configuring System Board Jumpers J6J1Configuring Your System Moving System Board JumpersSystem Board Jumper J6J1 Summary Resetting the CMOS NVRAM Clearing and Changing Passwords5.Move the Password Clear jumper back to pins Page Observing Static Precautions Removing the Access PanelInstalling Option Boards Upgrading Your SystemObserving Static Precautions Preparing Your System for Upgrade Preparing the Equipment LogRemoving the Access Cover Installing the Access Cover Opening the Subchassis and Electronics Bay Closing the Subchassis and Electronics Bay A B C DReplacing the Real-timeClock Battery Upgrading the System BoardB A C Installing/Removing the Processor Cartridge Installing a Processor CartridgeE A B D C 9.Attach the retention bracket as follows Removing a Processor Cartridge Installing DIMM Modules A B C B D CRemoving the Memory Module Removing the Memory Module Installing DIMMs4-16Upgrading Your System 6.Repeat the above steps for each additional DIMM Removing DIMMs Installing the Memory Module8.Reinstall the foam cover on the electronics bay Installing Option Boards Installation Considerations A B CController/Adapter Hardware Configurations Installing an Option BoardRemoving an Option Board A B C4.Remove and save the option board retaining bracket screw 3 1/2-InchSCSI Hard Drive Bay Location Installing Hard Disk Drives4-24Upgrading Your System Installing an Optional SCSI Hard Disk Drive Hot-Swappinga SCSI Hard Disk Drive Installing Removable Media Devices Installing a 5 1/4-InchMedia Device Removing the EMI Shield Upgrading Your SystemInstalling the Device Rails D B A C4-30Upgrading Your System Removing a 5 1/4-InchMedia Device Page Solving Problems Static Precautions Troubleshooting ChecklistsAdditional Troubleshooting Procedures Specific Problems and Corrective ActionsTroubleshooting Checklists Static Precautions5-2Solving Problems Initial System Startup Running New Application Software After System Has Been Running CorrectlyAdditional Troubleshooting Procedures Preparing the System for Diagnostic TestingPOST Keys and Errors Monitoring POST5-6Solving Problems Specific Problems and Corrective Actions Confirming Loading of the Operating SystemNo Beep Code Power LED Does Not LightNo Characters Appear on Screen Characters are Distorted or Incorrect System Cooling Fans Does Not RotateDiskette Drive Activity LED Does Not Light Hard Disk Drive Activity LED Does Not LightProblems with Application Software CD ROM Drive Activity Light Does Not LightEnable F2 Prompt by Using SSU Use the following steps to enable the F2 promptBootable CD-ROMIs Not Detected PCI Installation Tips Problems with the NetworkBIOS User’s Information Error and Status Messages5-16Solving Problems nnnnSolving Problems Messages and Beep CodesPOST Tests 5-18Solving Problems POST TestsCode BeepsSet key click if enabled Solving ProblemsPOST Tests 5-20Solving Problems POST TestsPOST Error Codes and Messages POST Error Codes and MessagesSolving Problems POST Error Codes and Messages 5-22Solving ProblemsSolving Problems POST Error Codes and Messages8150 Page TStandard Configuration RAID Configuration Before You Begin Static PrecautionsSystem Cabling Before You Begin Standard ConfigurationStatic Precautions Diskette Drive Data Cabling Power CablingSCSI Cabling Standard Cabling Configuration A-4System CablingRAID Configuration System Cabling A-5Page Creating SSU Diskettes System Setup UtilityTRunning the SSU Exiting the SSU change the server configuration resource settings Creating SSU Diskettes Directly from the Server Configuration CDRunning the SSU Customizing the SSU Launching a Task Resource Configuration Add-inRCA Window Defining an ISA Board Adding and Removing ISA Boards Modifying ResourcesTo add an ISA board To remove an ISA boardRecommended Resource Settings To make a modificationRecommended Resource Settings B-10System Setup UtilityNormal Setting Your ConfigurationMultiboot Add-inMBA Window System Resource UsagePassword Administration PWA Window System Event Log SEL WindowSensor Data Record SDR Manager Add-InWindow System Setup Utility B-132.Click OK. The SDR Manager window displays SEL Viewer MenusExiting the SSU Field Replaceable Unit FRU Manager Add-InWindowEMP Requirements and Configurations Setting Up the Server Main EMP Window PhonebookEmergency Management Port How the EMP WorksHow the EMP Works TData Record SDR table Server Powered Off After OS bootsConsole in Redirect State C-4Emergency Management PortEMP Requirements and Configurations Operating SystemsSystem Management Submenu Setting Up the Server for the EMPConsole Redirection Submenu Toolbar Main EMP WindowStatus Bar EMP Console Main Menu Server Control OperationsFile ConnectTselection is Dial-up Power On/Off Power ON - powers on the serverReset Dialog ResetEmergency Management Port C-11 Phonebook OperationManagement Plug-ins SEL ViewerSEL Viewer Menu Options FileSDR Viewer TConnect ViewFRU Viewer SDR Viewer Menu OptionsView FRU Viewer Menu OptionsFRU and SDR Load Utility When to Run the FRUSDR Load UtilityView What You Need to Do Command Line FormatHow You Use the FRUSDR Load Utility Displaying Usage Information Parsing the Command LineC-18Emergency Management Port Displaying a Given Area Using Specified CFG FileExample Configuration File Prompting for Product Level FRU InformationFiltering Records From the SDR File Updating the SDR Nonvolatile Storage AreaCleaning Up and Exiting Emergency Management Port C-21Page Glossary Glossary2 Glossary Glossary 4 Glossary Glossary 6 Glossary Glossary 8 Glossary Glossary 10 Glossary Equipment Log Equipment LogDate Installed Equipment Log2 Equipment Log Manufacturer NameIndex Index-2 Index-3 Page Page 456-00008-003