Glossary

Glossary

Term

Definition

 

 

AA

Auto Attendant (built-in or external). This feature acts as an automatic operator that

 

directs incoming callers to stations by offering a menu of dialing prompts.

ACD

Automatic Call Distribution. Allows incoming calls to be distributed to a group of

 

ACD agents. The ACD supervisor’s LCD telephone displays ACD Agent and

 

Group information which allows the supervisor to monitor calls and assist agents.

ACD/MIS

Automatic Call Distribution (ACD) with Management Information System (MIS).

ADM

Add-on Module— See DADM.

Amphenol

A 25-pair connector typically used on a multi-button telephone set for interfacing

Connector

cables to many electronic key and PBX systems.

ANI

Automatic Number Identification—Telephone number of the calling party is sent to

 

the Strata DK system over incoming DID or tie lines. This feature is provided by

 

some long distance telephone service companies.

B-channel

Used in ISDN. Data or voice information is transmitted on the B-channels of an

 

ISDN line at 64kpbs. The B-channel refers to the frequency range of transmissions

 

on a copper pair; it is a logical, rather than a physical channel. Also see BRI and

 

PRI.

B8ZS

Bipolar 8 Zero Substitution.

BGM

Background Music—Allows customer-supplied music to be sent to telephone

 

speakers and external speakers.

bps

Bits Per Second—Unit of measure that refers to the transmission speed (baud rate)

 

of electronic signals. It is used when describing data interface unit and modem

 

operation.

BRI

Basic Rate Interface—ISDN line with 2B + 1D channel. BRI lines can have a

 

U-interface with RJ-11 jacks and single twisted pair wiring, or RJ-45 four pair S/T

 

interface wiring.

CAMA

Centralized Automatic Message Accounting. A special trunk provided by the phone

 

company or the E911 Public Safety Answering Point Agency.

CESID

Caller’s Emergency Service Identification—Telephone number for specific station

 

or station location which is sent to the CAMA trunk.

 

 

Glossary

Strata DK Programming 5/99

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Toshiba dk14 manual Glossary, GL-1

dk14 specifications

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