Toshiba dk14 manual 3-24, To assign a digit menu prompt to an ACD Group

System & Station

Program 09 – Built-in Auto Attendant Prompt / Station Assignments

➤To create one-digit dialing prompts and to assign the associated destination station numbers

1.Enter Program 09.

2.When “ SELECT” appears on the LCD, press the desired digit (prompt). Then “ AUTO ATT DIAL” appears on the LCD.

3.Enter the destination DH or station [PDN] (not Port number) number or ￿￿ plus the ACD group (per Note) associated with the prompts and then the +ROG button.

4.Press 6SNU and repeat Steps 2 and 3 for more prompt-station entries.

➤To enter two-digit dialing prompts along with their destination station numbers

1.Enter Program 09 and then see “ SELECT” on the LCD.

2.Press the desired leading digit then see “ AUTO ATT DIAL” on the LCD.

3. Press ￿ and then the +ROG button. The first digit will now be set, and “ DATA PROGRAMED” will again appear on the LCD.

4.Press 6SNU and press a second digit, and then see “ AUTO ATT DIAL” on the LCD.

5.Enter the destination station [DN] assigned to the two-digit prompt and then the +ROG button.

6.To complete more prompt-station entries, repeat Steps 4 and 6.

➤To assign a digit (menu prompt) to an ACD Group

➤Enter ￿￿;; in place of the [DN]) at the “ AUTO ATT DIAL” LCD programming prompt, where XX is the ACD Group number 01~16.

Note When transmission and DTMF levels are lower than normal or when the digital announcement voice frequencies match DTMF digital frequencies (talk-off), Auto Attendant efficiency may be improved with two-digit dialing options, instead of one-digit dialing options.

3-24 Strata DK Programming 5/99