Toshiba dk14 manual Program 03 Overview, Automatic Call Distribution, Initialized Default: n/a

Automatic Call Distribution

Program 03 – RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments

Program 03 – RSIU, RSSU, PIOU, PIOUS ACD/MIS Slot Assignments

Initialized Default: n/a

￿￿￿￿￿￿￿￿￿￿￿￿￿￿6SNU￿￿+ROG￿6SNU+ROG6SNU￿￿+ROG

￿Power OFF (5 sec.) then ON

PIOU, PIOUS, or RSSU Slot Number (12~78)

...or RSIU Slot Number 11

Enter 42 to assign the PIOU, PIOUS, or RSSU TTY Port as MIS port, or enter 49 to assign RSIU to slot 11 (see Program 76 if installing RSIU).

Program 03 Overview

This program is for specifying RSIU, RSSU, PIOU, or PIOUS ACD/MIS Slot Assignments.

If MIS output is required for ACD, set Code 42 for the slot in which the RSSU, PIOU or PIOUS is installed, or Code 49 if RSIU is installed in slot 11 (that connects to the SMIS personal computer). If you use RSIU/RSIS for MIS output, you must set the appropriate port for MIS operation/speed using Program 76.

6-2 Strata DK Programming 5/99