Program 10-2 Overview

System & Station

Program 10-2 – System Assignments, Part 2 of 3

Program 10-2 Overview

You can make the following system assignments with Program 10-2:

LED 20: Padded Tone Return

With some Central Offices, callers may experience clicking or squealing sounds or a loud DTMF tone return during or after dialing. To counteract this, it is recommended that padded tone return or no tone return be enabled (LED 20 ON) or No DTMF tone return (LED 20 OFF and LED 11 ON). If this option is not selected (LED 20 OFF), Program 10-2, LED 11 selects normal level DTMF Return or No DTMF Return.

The optional padded DTMF frequency system tone is returned to callers at a lower-than-normal volume level with each digit dialed from the telephone dial pad or when speed dialing is used.

The tones are also heard by callers routed to voice mail when DK sends VM ID codes.

LED 19: Stations Use External Amplified Conference

Enable this feature (LED 19 ON) only if an external amplifier (Program 10-3) is used for Two-line conference calls. This provides additional amplification to the station during a Two-line conference call. If Two-CO line conference/tandem call volume is low due to CO line loss, Toshiba recommends testing two-line Conference with LED 19 ON; if it improves the volume level and there is no hum noise, keep LED 19 ON.

Disable this feature (LED 19 OFF) if an external amplifier is not switched into two-line conference calls in all cases. Do this because line unbalance may cause hum noise on the station talk path during Two-CO line conference calls.

LED 18: Two-CO Line Conference

LED 18 should be OFF whenever Two-line (Tandem, DNIS Network, External Call Forward, DISA) connection is allowed (in Program 15-5 and Program 10-1, LEDs 19 and 20) unless Two- CO line conference amplifiers are connected (Program 10-3, LED 01~04).

This increases the volume level between the two outside parties on a tandem (two-line) connection, but it will not affect station volume if conferenced into the tandem connection. If Two- CO line volume is low due to CO line loss, test the volume level with LED 18 ON. If it improves without adding hum noise, keep LED 18 ON.

LED 17: “TRNS” Soft Key Immediate Transfer

If this feature is activated and a transfer is initiated with the “TRNS” Soft Key, the call will ring transfer (Camp-on Busy) immediately after the last digit of the called station (busy or idle) number is dialed. This feature does not apply to transfers initiated with the fixed &QI￿7UQ button or “CONF” Soft Key.

LED 16: Executive Override Warning Tone

Executive Override allows a station user (if assigned in ) to break into and listen to an existing station conversation. A warning tone can be set optionally to be heard by the conversing parties.

System & Station

Strata DK Programming 5/99

3-31

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Toshiba dk14 manual Program 10-2Overview, 3-31, LED 20: Padded Tone Return, LED 18: Two-COLine Conference

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