Chapter 8: Troubleshooting

Windows

PROBLEM: Windows will not boot properly.

ACTIONS:

If Windows Me indicates a registry problem rebooting might clear it up. While running Windows Me your WinBook X series notebook keeps up to 15 copies of the registry, and will try restoring from a backup if it encounters registry porblems. For Windows 2000 users contact Technical Support, as this is a much more detailed process.

Interrupt the boot process by hitting the [F8] key just after the unit completes the POST (Power On Self-Test). This will bring up a menu asking you how to boot the system. Select “Logged” (to keep a log of the boot that you can later check), “Safe Mode” (which will load with minimal drivers and can provide a means of accessing software for diagnosing your problems) or “Step-by-step confirmation” (to check each command and locate the step causing the problem). If you need further assistance, check your Windows documentation or check Microsoft’s web page for technical assistance.

PROBLEM: I installed new software and Windows does not seem to be running correctly.

ACTIONS:

Try uninstalling the software. If Windows is running correctly after the uninstallation, try re-installing. If the problem recurs, contact the program manufacturer for assistance.

If uninstalling does not correct the problem and you are running Windows Me, you can use the System Restore utility. This utility makes backups of your system configuration on an automatic basis (you can also manually

8.29

Page 162
Image 162
Winbook X2 manual Windows