Chapter 8: Troubleshooting
PROBLEM: Fax/modem disconnects during transmission.
ACTIONS:
•Be sure that you have disabled Call Waiting on your phone.
•Check for faulty connections.
•Check the noise in the lines. Excessive line noise might cause the connection to be dropped.
PROBLEM: Slow fax/modem transmission time.
ACTIONS:
•Check to be certain that the software you are using is set to connect at the maximum speed allowed by the connection.
PROBLEM: Modem does not connect properly to host system.
ACTIONS:
•Check to make sure that connection type and protocol are properly set.
•Check to be certain that the receiving system is compatible with your modem.
•Try connecting at a slower speed.
•Be certain that all software for the connection is properly set.
8.19
