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A-4 EMC Connectrix DS-32B2 and ED-12000B Fabric OS Reference Manual
Customer Support
Before Calling the Customer Support Center
Have the following information available before calling the Customer
Support Center or your support representative (if one has been
assigned to you):
❑Your company name
❑Your nam e
❑Your phone number
❑For an existing problem, the problem tracking system ID, if one
was previously assigned to the problem by a support
representative