A
Documenting the Problem A-5
Customer Support
Documenting the Problem
If the EMC Customer Support Center requests information regarding
the problem, please document it completely, making sure to include
the following information:
❑Your company name and address
❑Your nam e
❑Your telephone number
❑The importance of the problem, so that it can be assigned a
priority level
To expedite the processing of your support request, you can
photocopy this list and include it with the package.