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Z5200 CQ113A#B1K
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Z5200 CQ113A#B1K
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Troubleshooting
Specs
Install
Error codes
Password
Return to default calibration
Symbols/Numerics
Maintenance
Configure network settings
If you have printhead problems
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Contents
HP Designjet Z5200ps Photo Printer
Legal notices
Trademarks
Table of contents
Paper handling
Color management
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Introduction
HP Start-up Kit
Safety precautions
Your printers documentation Using this guide
Introduction
Accessories, support and specifications
Use and maintenance
Troubleshooting
Glossary
Printers main features
Printers main components
Front view
Rear view
Front panel
Printer software
Printers internal prints
Introduction
Installing the software
Connect to a network Windows
Click Software Installation
Choose which connection method to use
Connection type Speed Cable length Other factors
Connect directly to a computer Windows
Printer sharing considerations
Uninstall the printer software Windows
Connect to a network Mac OS
Bonjour/Rendezvous connection
Open the Mac OS X HP Designjet Installer icon
Click Continue
TCP/IP connection
Connect directly to a computer Mac OS
Uninstall the printer software Mac OS
Sharing the printer
Uninstall the printer software Mac OS
Personal settings
Personalizing the printer
Turn the printer on and off
Access the Embedded Web Server
Access the HP Utility
Change the language of the front-panel display
Change the language of the HP Utility
Password-protect the Embedded Web Server
Click Set password
Change the language of the Embedded Web Server
Turn the buzzer on and off
Change the sleep mode setting
Set the date and time
Change the front-panel display contrast
Configure network settings
Paper handling
General advice
Load a roll onto the spindle
Paper handling
Load a roll into the printer
Easy loading procedure
Paper handling
Paper menu procedure
Unload a roll
Unload paper key procedure with paper on the roll
Paper menu procedure with paper on the roll
Select Paper load Select Load roll
Load a single sheet
Roll out of paper procedure
Select Unload paper
Load a single sheet
Select Paper load
Unload a single sheet
Unload paper key procedure
Select Load sheet
Paper presets
View information about the paper
To create your own paper preset
To install a downloaded paper preset
Select Create New Paper Preset
Advanced paper preset creation
Select Paper Preset Management
Paper handling
Move the paper
Skew check
Maintain the paper
Change the drying time
Turn the automatic cutter on and off
Feed and cut the paper
Printing
Using the Embedded Web Server to print files
Create a print job
Select print quality
Printing stored jobs
Select paper size
Select margins options
Custom paper sizes
Print with shortcuts
Print on loaded paper
Rescale a print
Preview a print
Print a draft
If you have a high-resolution image
High-quality printing
Print 16-bit color images
If you have printhead problems
Print in gray shades
Print with no margins
Rotate an image
Rotate an image
Use paper economically
Print with crop lines
Print on sheet paper
Autorotate
What pages can be nested?
When does the printer try to nest pages?
Nest jobs to save roll paper
Which pages qualify for nesting?
Use ink economically
How long does the printer wait for another file?
Color management
What is color?
Problem color in the computer world
Problem color in the computer world
Solution color management
Solution color management
Color and your printer
HP Embedded Spectrophotometer
Summary of the color management process
Check calibration status
Color calibration
Calibrate
Color profiling
Calibration from Photoshop
Create your own profile
Color management options
Profile your monitor
Color management example with Photoshop
Perform black point compensation
Synchronized color management with Photoshop
Set the rendering intent
Printer emulation
HP Professional Pantone Emulation
Color adjustment options
Printing in color
Printing in grayscale
Color management scenarios
Print a color photo for an exhibition Photoshop, PS driver
Color management
Set the Position and the Scaled Print Size you need
Select Page Setup
Options Rendering Intent select Perceptual
Color management
Color management
Click OK Color management
Check Monochrome
Select Page Setup
Color management
Check Monochrome
Print a digital album Aperture, PS driver
Color management
Select Black Point Compensation
Print a digital album Aperture, PCL3 driver
Color management
Color management
Proof the output on the monitor InDesign, PS driver
Color management
Proof the output on the printer QuarkXPress, PS driver
Paper Size select Defined By Driver
Mode select Composite Output Options Model select Cmyk
Check the Black Point Compensation check box
Color Options Mode select Composite
Output Options Profile select Europe ISO Coated FOGRA27
Soft Proofing Rendering Intent select Relative Colorimetric
Color management
Job queue management
Embedded Web Server job queue
Job preview
Turn off the job queue
Select when to print a job in the queue
Identify a job in the queue
Reprint or copy a job in the queue
Prioritize a job in the queue
Delete a job from the queue
Job status messages
Printing Drying Cutting paper Ejecting
Canceled by user
Remove a hold
Printed
Retrieving printer usage information
Check printer usage statistics
Get printer accounting information
Check ink and paper usage for a job
Request accounting data by E-mail
Handling ink cartridges and printheads
About the ink cartridges
Ink menu procedure
HP Utility procedures
Check ink cartridge status
Remove an ink cartridge
Insert an ink cartridge
About the printheads
Check printhead status
Remove a printhead
Remove a printhead
Insert a printhead
Carriage lid.printheads andInk
Ink and printheads
Maintaining the printer
Check printer status
Clean the exterior of the printer
Replace the cutter
Replace the cutter
Printer maintenance
MaintenancePrinter
Maintain the ink cartridges
Move or store the printer
Update the firmware
Update the software Change the battery
Printer maintenance kits
Accessories
Order ink supplies
How to order supplies and accessories
Cartridge Part number
Printhead Part number
Order paper
Paper type Length Width Part numbers Bond and Coated Paper
Technical Paper
Paper type Length Width Part numbers
Film Technical and Graphic
Photographic Paper
Proofing Paper
Banner and Sign Material
Backlit Material
Self-adhesive Material
Fabric/Textile Material
Fine Art Printing Material
Name Product number
Order accessories
Name Download from HP Instant Printing Pro
Accessories
Troubleshooting paper issues
Paper issues
Paper cannot be loaded successfully
Unsuccessful roll load
Unsuccessful sheet load
Paper loading error messages
Paper type is not in the driver
Front-panel display message Suggested action
Black ink is easily removed when touched
Paper has jammed
Paper has jammed
Sheet stays in the printer when the print has been completed
Prints do not fall neatly into the basket
Roll is loose on the spindle
Paper is cut when the print has been completed
Cutter does not cut well
Strip stays on the output tray and generates jams
Recalibrating the paper advance procedure
Return to default calibration
Troubleshooting print-quality issues
Print quality troubleshooting wizard
Horizontal lines across the image banding
Whole image is blurry or grainy
Paper is not flat
Ink marks on the paper
Print is scuffed or scratched
Horizontal smears on the front of coated paper
Vertical dotted or dashed lines on the print
Ink marks on the back of the paper
Vertical continuous lines on the print
Black ink comes off when you touch the print
Edges of objects are stepped or not sharp
Horizontal lines at the end of a cut sheet print
Edges of objects are darker than expected
Bronzing
Vertical lines of different colors
White spots on the print
Colors are inaccurate
Image is incomplete clipped at the bottom
Image is clipped
Some objects are missing from the printed image
Lines are too thick, too thin or missing
Lines appear stepped or jagged
Lines print double or in the wrong colors
Lines are discontinuous
Lines are blurred
Image Diagnostics Print
Corrective action
If you still have a problem
Troubleshooting ink cartridge and printhead issues
Ink cartridge status messages
Cannot insert an ink cartridge
Cannot insert a printhead
Clean the printheads
Remove the printhead, see Remove a printhead on
Clean the printhead drop detector
Ink system issues
Power the printer on at the front panel
Reinsert printheads procedure
Align the printheads
Scanning errors during alignment
Image Quality Maintenance menu procedure
Printhead status messages
Ink system issues
Troubleshooting general printer issues
Printer does not print
Printer seems slow
Communication failures between computer and printer
Cannot access the HP Utility
Select Advanced Web Services HP Utility Software Enable
Some Color Center options are unavailable
Automatic file system check
Cannot access the Embedded Web Server
Then Front panel options Resets Reset
Select Advanced Allow EWS On
Unavailable driver features when printing from QuarkXPress
No output when printing from Microsoft Visio
Printer alerts
General printer issues
Front-panel error messages
Message Recommendation
2Numerical error codes
Error code Recommendation
HP Customer Care
Introduction
HP Professional Graphics Services
HP Care Packs and Warranty Extensions
Knowledge Center
Contact HP Support
HP Installation
HP Proactive Support
Select Tools HP Proactive Support
Telephone number
View printer information
Printer specifications
Functional specifications
Minimum Maximum
Power specifications
Physical specifications
Memory specifications
Ecological specifications
Acoustic specifications
Environmental specifications
Temperature range Humidity range
Glossary
IP address
Paper preset
Ink cartridge
Jetdirect
Symbols/Numerics
Index
Job
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