10 | Maintaining the printer | 115 |
| Check printer status | 116 |
| Clean the exterior of the printer | 116 |
| Replace the cutter | 116 |
| Maintain the ink cartridges | 120 |
| Move or store the printer | 120 |
| Update the firmware | 121 |
| Update the software | 122 |
| Change the battery | 122 |
| Printer maintenance kits | 122 |
11 Accessories | 123 | |
| How to order supplies and accessories | 124 |
| Order ink supplies | 124 |
| Order paper | 125 |
| 130 | |
| Order accessories | 130 |
12 Troubleshooting paper issues | 132 | |
| The paper cannot be loaded successfully | 133 |
| Unsuccessful roll load | 133 |
| Unsuccessful sheet load | 134 |
| Paper loading error messages | 134 |
| The paper type is not in the driver | 134 |
| Black ink is easily removed when touched | 135 |
| After printing, the paper has wrinkles or there is too much ink | 135 |
| The paper has jammed | 136 |
| Prints do not fall neatly into the basket | 138 |
| The sheet stays in the printer when the print has been completed | 138 |
| The paper is cut when the print has been completed | 139 |
| The cutter does not cut well | 139 |
| The roll is loose on the spindle | 139 |
| A strip stays on the output tray and generates jams | 139 |
| Recalibrate the paper advance | 139 |
| Recalibrating the paper advance procedure | 140 |
| Return to default calibration | 140 |
13 | Troubleshooting | 141 |
| General advice | 142 |
| Print quality troubleshooting wizard | 142 |
| Horizontal lines across the image (banding) | 143 |
| The whole image is blurry or grainy | 144 |
| The paper is not flat | 144 |
| The print is scuffed or scratched | 145 |
| Ink marks on the paper | 145 |
| Horizontal smears on the front of coated paper | 145 |
ENWW | vii |