HP Customer Care | HP Z5200 CQ113A#B1K manual

17 HP Customer Care

●Introduction

●HP Professional Graphics Services

●HP Proactive Support

●Contact HP Support

HP Customer Care

ENWW

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HP Z5200 CQ113A#B1K manual HP Customer Care

Contents

HP Designjet Z5200ps Photo Printer Trademarks Legal notices Table of contents Paper handling Color management 102 115 158 173 Enww Introduction Your printers documentation Using this guide Safety precautionsHP Start-up Kit Introduction Troubleshooting Use and maintenanceAccessories, support and specifications Glossary Printers main components Printers main features Rear view Front view Front panel Printers internal prints Printer software Introduction Installing the software Choose which connection method to use Click Software InstallationConnect to a network Windows Connection type Speed Cable length Other factors Connect directly to a computer Windows Connect to a network Mac OS Uninstall the printer software WindowsPrinter sharing considerations Bonjour/Rendezvous connection Click Continue Open the Mac OS X HP Designjet Installer icon TCP/IP connection Connect directly to a computer Mac OS Sharing the printer Uninstall the printer software Mac OS Uninstall the printer software Mac OS Personalizing the printer Personal settings Turn the printer on and off Change the language of the front-panel display Access the HP UtilityAccess the Embedded Web Server Click Set password Password-protect the Embedded Web ServerChange the language of the HP Utility Change the language of the Embedded Web Server Set the date and time Change the sleep mode settingTurn the buzzer on and off Change the front-panel display contrast Configure network settings Paper handling Load a roll onto the spindle General advice Paper handling Load a roll into the printer Easy loading procedure Paper handling Paper menu procedure Paper menu procedure with paper on the roll Unload paper key procedure with paper on the rollUnload a roll Select Paper load Select Load roll Select Unload paper Roll out of paper procedureLoad a single sheet Load a single sheet Select Paper load Select Load sheet Unload paper key procedureUnload a single sheet View information about the paper Paper presets Select Create New Paper Preset To install a downloaded paper presetTo create your own paper preset Select Paper Preset Management Advanced paper preset creation Paper handling Skew check Move the paper Change the drying time Maintain the paper Feed and cut the paper Turn the automatic cutter on and off Printing Create a print job Using the Embedded Web Server to print files Printing stored jobs Select print quality Select paper size Custom paper sizes Select margins options Print with shortcuts Rescale a print Print on loaded paper Preview a print Print a draft High-quality printing If you have a high-resolution image Print in gray shades If you have printhead problemsPrint 16-bit color images Rotate an image Print with no margins Rotate an image Print on sheet paper Print with crop linesUse paper economically Autorotate Nest jobs to save roll paper When does the printer try to nest pages?What pages can be nested? Which pages qualify for nesting? How long does the printer wait for another file? Use ink economically Color management Problem color in the computer world What is color? Problem color in the computer world Solution color management Solution color management HP Embedded Spectrophotometer Color and your printer Summary of the color management process Calibrate Color calibrationCheck calibration status Calibration from Photoshop Color profiling Create your own profile Profile your monitor Color management options Synchronized color management with Photoshop Perform black point compensationColor management example with Photoshop Printer emulation Set the rendering intent HP Professional Pantone Emulation Printing in color Color adjustment options Printing in grayscale Print a color photo for an exhibition Photoshop, PS driver Color management scenarios Color management Options Rendering Intent select Perceptual Select Page SetupSet the Position and the Scaled Print Size you need Color management Color management Click OK Color management Check Monochrome Select Page Setup Color management Check Monochrome Print a digital album Aperture, PS driver Color management Select Black Point Compensation Print a digital album Aperture, PCL3 driver Color management Color management Proof the output on the monitor InDesign, PS driver Color management Paper Size select Defined By Driver Proof the output on the printer QuarkXPress, PS driver Mode select Composite Output Options Model select Cmyk Output Options Profile select Europe ISO Coated FOGRA27 Color Options Mode select CompositeCheck the Black Point Compensation check box Soft Proofing Rendering Intent select Relative Colorimetric Color management Job queue management Job preview Embedded Web Server job queue Identify a job in the queue Select when to print a job in the queueTurn off the job queue Delete a job from the queue Prioritize a job in the queueReprint or copy a job in the queue Job status messages Remove a hold Canceled by userPrinting Drying Cutting paper Ejecting Printed Retrieving printer usage information Check ink and paper usage for a job Get printer accounting informationCheck printer usage statistics Request accounting data by E-mail Handling ink cartridges and printheads HP Utility procedures Ink menu procedureAbout the ink cartridges Check ink cartridge status Remove an ink cartridge Insert an ink cartridge Check printhead status About the printheads Remove a printhead Remove a printhead Insert a printhead Carriage lid.printheads andInk Ink and printheads Maintaining the printer Replace the cutter Clean the exterior of the printerCheck printer status Replace the cutter Printer maintenance MaintenancePrinter Move or store the printer Maintain the ink cartridges Update the firmware Printer maintenance kits Update the software Change the battery Accessories Cartridge Part number How to order supplies and accessoriesOrder ink supplies Paper type Length Width Part numbers Bond and Coated Paper Order paperPrinthead Part number Film Technical and Graphic Paper type Length Width Part numbersTechnical Paper Proofing Paper Photographic Paper Self-adhesive Material Backlit MaterialBanner and Sign Material Fabric/Textile Material Fine Art Printing Material Name Download from HP Instant Printing Pro Order accessoriesName Product number Accessories Paper issues Troubleshooting paper issues Unsuccessful roll load Paper cannot be loaded successfully Paper type is not in the driver Paper loading error messagesUnsuccessful sheet load Front-panel display message Suggested action Black ink is easily removed when touched Paper has jammed Paper has jammed Prints do not fall neatly into the basket Sheet stays in the printer when the print has been completed Cutter does not cut well Paper is cut when the print has been completedRoll is loose on the spindle Strip stays on the output tray and generates jams Return to default calibration Recalibrating the paper advance procedure Troubleshooting print-quality issues Print quality troubleshooting wizard Horizontal lines across the image banding Paper is not flat Whole image is blurry or grainy Horizontal smears on the front of coated paper Print is scuffed or scratchedInk marks on the paper Ink marks on the back of the paper Vertical dotted or dashed lines on the print Edges of objects are stepped or not sharp Black ink comes off when you touch the printVertical continuous lines on the print Bronzing Edges of objects are darker than expectedHorizontal lines at the end of a cut sheet print Vertical lines of different colors Colors are inaccurate White spots on the print Image is clipped Image is incomplete clipped at the bottom Some objects are missing from the printed image Lines appear stepped or jagged Lines are too thick, too thin or missing Lines are discontinuous Lines print double or in the wrong colors Lines are blurred Image Diagnostics Print Corrective action If you still have a problem Troubleshooting ink cartridge and printhead issues Cannot insert a printhead Cannot insert an ink cartridgeInk cartridge status messages Remove the printhead, see Remove a printhead on Clean the printheads Clean the printhead drop detector Ink system issues Power the printer on at the front panel Align the printheads Reinsert printheads procedure Printhead status messages Image Quality Maintenance menu procedureScanning errors during alignment Ink system issues Troubleshooting general printer issues Printer seems slow Printer does not print Select Advanced Web Services HP Utility Software Enable Cannot access the HP UtilityCommunication failures between computer and printer Some Color Center options are unavailable Then Front panel options Resets Reset Cannot access the Embedded Web ServerAutomatic file system check Select Advanced Allow EWS On Printer alerts No output when printing from Microsoft VisioUnavailable driver features when printing from QuarkXPress General printer issues Message Recommendation Front-panel error messages Error code Recommendation 2Numerical error codes HP Customer Care HP Care Packs and Warranty Extensions HP Professional Graphics ServicesIntroduction Knowledge Center HP Proactive Support HP InstallationContact HP Support Select Tools HP Proactive Support View printer information Telephone number Printer specifications Minimum Maximum Functional specifications Memory specifications Physical specificationsPower specifications Ecological specifications Temperature range Humidity range Environmental specificationsAcoustic specifications Glossary Ink cartridge Paper presetIP address Jetdirect Index Symbols/Numerics Job Enww