Ink system issues
The
1.From the front panel, turn the power off then on.
2.Check the
3.Remove the printhead, see Remove a printhead on page 110.
4.Clean the electrical connections on the backside of the printhead with a
CAUTION: This is a delicate process and may damage the printhead. Do not touch the nozzles on the bottom side of the printhead, especially not with any alcohol.
5.Reinsert the printhead, see Insert a printhead on page 112.
6.Check the
Clean the printheads
As long as the printer is kept turned on, an automatic cleaning is performed periodically. This ensures there is fresh ink in the nozzles and prevents nozzle clogs, which ensures color accuracy. If you have not already done so, please see The Image Diagnostics Print on page 155 before proceeding.
To clean the printheads, go to the front panel and select the Image Quality Maintenance menu icon , then Clean printheads. If you have gone through the Image Quality Diagnostic print process,
you know which colors are failing. Select the pair of printheads which contain the failing colors. If you are not sure which colors to clean, you can also select to clean all printheads. Cleaning all printheads takes about 10 minutes. Cleaning a single pair of printheads takes about six minutes.
NOTE: Cleaning all printheads uses more ink than cleaning a single pair.
If you have cleaned the printheads using the Clean printheads procedure from the front panel and are still experiencing
CAUTION: This is a delicate process and may damage the printhead. Do not touch the electrical connections on the backside of the printhead.
160 Chapter 14 Troubleshooting ink cartridge and printhead issues | ENWW |
