Paper issues
You can check the paper advance calibration status of the currently loaded paper at any time by pressing the View loaded paper key on the front panel. The status may be one of the following.
●DEFAULT: This status appears when loading an HP paper. HP papers in the Front Panel have been optimized by default and unless you experience
●RECOMMENDED: This status appears when a new paper is created. The paper advance values for this paper are inherited from the family type. In these cases it is recommended you perform a paper advance calibration to optimize the values.
●OK: This status indicates that the loaded paper has been calibrated before. However you may need to repeat the calibration if you experience
NOTE: Whenever you update the printer’s firmware, the paper advance calibration values are reset to the factory default, see Update the firmware on page 121.
Recalibrating the paper advance procedure
If you are using a a transparent paper type, omit the first two steps below and advance to step 3.
1.From the front panel, select the Image Quality Maintenance menu icon 
, then Calibrate paper advance. The printer automatically recalibrates the paper advance and prints a paper advance calibration image.
2.Wait until the front panel displays the status screen and
NOTE: The recalibration procedure takes approximately three minutes. Do not worry about the paper advance calibration image. The
If you are satisfied with your print continue using this calibration for your paper type. If you see improvement in your print, continue with the next step. If you are dissatisfied with the recalibration, return to the default calibration, see Return to default calibration on page 140.
3.If you would like to
Image Quality Maintenance menu icon 
, then Paper advance calibration > Adjust paper advance.
4.Select the percentage of change from
5.Press the OK key on the front panel, to save the value.
6.Wait until the front panel displays the status screen and
Return to default calibration
Returning to the default calibration sets all the corrections made by the paper advance calibration to zero. To return to the default paper advance calibration value, you must reset the calibration.
1.From the front panel, select the Image Quality Maintenance menu icon 
, then Paper advance calibration > Reset paper advance.
2.Wait until the front panel reports that the operation has completed successfully before pressing the Back key to return to the main menu.
140 Chapter 12 Troubleshooting paper issues | ENWW |
