Solving Problems | Intel SRPL8 manual

170	Solving Problems

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Intel SRPL8 manual Solving Problems

Contents

SRPL8 Disclaimer Contents Configuration Software and Utilities Hot-Swapping Fans, Scsi Hard Drives, and Power Supplies Working Inside the System Upgrading Boardset Components Solving Problems Regulatory Specifications Power System Description/Calculating Power UsageEquipment Log and Configuration Worksheets Technical Reference 210 Contents Part I User’s Guide Part 1 User’s Guide Chassis Description Server Physical SpecificationsSpecification Value Feature Chassis Feature SummaryChassis Feature Summary Comment Chassis Front Controls and Indicators Front Controls and Indicators Typical CD-ROM Drive Item Feature Front Panel DescriptionStatus LEDs for Scsi Drives in Hot-swapping Bays Inch Diskette Floppy Drive Chassis Back Controls and Features Chassis Back View Inch Hard Drive Bays PeripheralsInch Diskette Drive Inch Removable Media Device Bay Hot-Swap Power Supplies System Cooling Chassis Description Boardset Description Boardset Features Boardset Features Boardset Features Processor Overview Memory Overview Dimm Installation Sequence Super I/O Chip Add-In Board SlotsVideo Serial Ports Keyboard and Mouse Scsi ControllerIDE Controller Server Management Front Panel Controller FPC Hot-swap Controller HSC Boot Sequence Control Password ProtectionSecure Boot Mode System Security Diskette Write Protect Boot Without KeyboardLocked Power and Reset Switches Video Blanking Description and brief procedure Configuration Software and UtilitiesConfiguration Utilities Utility Hot Keys Power-on Self Test PostHot Keys To do this If You Cannot Access Setup Using Bios SetupRecord Your Setup Settings When you see this Starting SetupSetup Menus What it means Press ESC Option DisabledMain Menu 44/1.25 MB, 3 ½ Standard Auto DisabledIDE Submenu Keyboard Features Submenu Processor Information Submenu Min EnabledAdvanced Menu 0080h PCI Configuration SubmenuPCI 2F8h Device Configuration Submenu3F8h Bidirectional Enabled Disabled Advanced Chipset Control Submenu Security Menu Clear Server Menu Direct Connect System Management Submenu Option Description Option DisabledConsole Redirection Submenu 9600 K Boot Menu Exit Menu Using the System Setup Utility SSU When to Run the SSU Running the SSU Locally What You Need to DoRunning the SSU Running the SSU Remotely Bios Console Redirection Starting the SSU SSU Main Window To change the interface default values Customizing the SSU Modifying Resources Resource Configuration Add-In RCA WindowLaunching a Task Multiboot Options Add-In Security Add-In Security Options To Change or Clear the Administrator PasswordSystem Event Log SEL Viewer Add-In Menu Options Sensor Data Record SDR Manager Add-In SDR Manager Main Window Field Replaceable Unit FRU Manager Add-In SDR Manager Menus FRU Manager Main Window FRU Manager Menus How the DPC Console Works Direct Platform Control DPC ConsoleExiting the SSU DPC Console in Command State DPC Console Requirements Server is powered offAfter OS boots Mode Setting Up the Server for the EMP Server Menu Status Bar Main DPC Console WindowToolbar DPC Console Main Menu Connecting to Remote Server Server Control Operations Powering the Server On/Off Remotely Power On/Off Dialog Resetting the Server Remotely Reset Dialog Phonebook Phonebook Dialog Field Replaceable Unit FRU Viewer FRU and SDR Load UtilityManagement Plug-Ins Command Line Format When to Run the Frusdr Load UtilityCommand Line Format Command Parsing the Command Line Displaying Usage Information Using Specified CFG File Displaying a Given Area Cleaning Up and Exiting Configuration File Recording the Current Bios Settings Upgrading BiosPreparing for the Upgrade Obtaining the Upgrade Utility Upgrading Bios Creating the Bios Upgrade Diskette Recovering Bios Changing Bios Language Using the QLogic Scsi Utility Using the Firmware Update UtilityInstalling Video Drivers Running the Firmware Update Utility Equipment Log Hot-Swapping Fans, Scsi Hard Drives, and Power SuppliesTools and Supplies Needed Replacing a Fan Hot-Swapping FansRemoving a Fan Removing/Hot-swapping a Fan Scsi SCA Hard Disk Drives Hot-Swapping a Scsi Hard DriveHot-Swapping Bays Mounting a Scsi SCA Hard Disk Drive in a Carrier Hard Disk Drive and Carrier Mounting Hard Disk Installing a Scsi SCA Hard Disk Drive in a Hot-Swapping Bay Installing a Hard Disk Drive Description and action if needed Determining Drive StatusScsi Drive Status LED Descriptions Hot-Swapping Power Supplies Hot-Swapping a Power Supply Removing a Power Supply Removing a Power Supply Replacing a Power Supply Part II Service Technician’s Guide Part II Service Technician’s Guide Working Inside the System Safety Before You Remove Server CoversProcedures in Chapter Working Inside the System Removing and Installing the Front Bezels Removing the Front Bezels Removing and Installing Server Covers Server Covers Installing the PCI Bus Hot-Plug Cover Removing the PCI Bus Hot-Plug Cover Removing the Top Cover Removing the Top Cover Installing the Top Cover Removing the 240 VA Protective Cover Installing the Memory Module Cover Removing the Memory Module Cover Installing the Fan Array Housing Fan Array HousingRemoving the Fan Array Housing LCD Module Removing the LCD Module Installing the LCD Module Removing the LCD Module Removing the Profusion Carrier Tray Installing the Profusion Carrier TrayProfusion Carrier Tray Removing the Profusion Carrier Tray Removing the Front Panel Controller Board Installing the Front Panel Controller BoardFront Panel Controller Board Front Panel Controller Board Installing/Replacing an Add-In Board Add-In Boards Enhanced PHP Functionality on Add-in Board Slots Installing an Add-in Board Removing the I/O Riser Board Riser BoardRemoving an Add-In Board Installing the I/O Riser Board O Riser Board PHP LED Board Removing a PHP LED Board Removing the I/O Tray Installing a PHP LED BoardTray Installing the I/O Tray Removing the I/O Tray Removing the Icmb Board Installing the Icmb BoardInterchassis Management Bus Icmb Board Peripheral Bay Installing the AC Filter and CableAC Filter and Cable Removing the AC Filter and Cable Installing the Peripheral Bay Peripheral Bay Peripheral Bay Backplane Removing the Peripheral Bay Backplane Installing the Peripheral Bay Backplane Peripheral Bay Backplane Peripheral Bay Blind Mate Board Removing the Peripheral Bay Blind Mate Board Peripheral Bay Blind Mate Board Installing the Peripheral Bay Blind Mate Board Peripheral Bay Blind Mate Board Cables Diskette Drive Removing the Diskette Drive Installing the Diskette Drive Installing a 5.25-inch Peripheral in the Front Bay Peripheral Drives Snap-in Plastic Slide Rails Removing a 5.25-inch Peripheral from the Front Bay Removing a Media Device Upgrading Boardset Components 130 Upgrading Boardset Components SRPL8 Server System Product Guide 131 Cache Coherency Filters Removing and Installing Removing the Cache Coherency Filters Installing the Cache Coherency Filters Processor Retention Bracket Removing and Installing Removing the Processor Retention Bracket Installing the Mezzanine Boards Mezzanine Boards Removing and InstallingInstalling the Processor Retention Bracket Removing the Mezzanine Boards Removing the Profusion Carrier Profusion Carrier Removing and InstallingInstalling the Profusion Carrier PHP I/O Carrier Removing and Installing Installing the PHP I/O Carrier Removing the PHP I/O Carrier PHP I/O Carrier Removing the Midplane Midplane Removing and InstallingInstalling the Midplane Midplane Removing a Memory Module Memory Modules and DIMMs Removing and InstallingInstalling a Memory Module Removing a Memory Module Removing DIMMs Installing DIMMs DIMMs Slot Layout Installing DIMMs Processors Removing and Installing Removing a Processor Removing a Processor Holddown Installing a Processor Installing a Processor Front Side Bus FSB Termination Board Assembly Removing a Termination Board Installing a Termination Board Installing a Termination Board Assembly Replacing the Backup Battery Varning Replacing the Lithium Battery 154 Upgrading Boardset Components Checklist Solving ProblemsResetting the System Initial System Startup Running New Application Software After the System Has Been Running Correctly Using PCDiagnostics More Problem-Solving ProceduresPreparing the System for Diagnostic Testing Verifying Proper Operation of Key System Lights Specific Problems and Corrective ActionsMonitoring Post Confirming Loading of the Operating System No Characters Appear on Screen Power Light Does Not LightNo Beep Codes Diskette Drive Activity Light Does Not Light Characters Are Distorted or IncorrectSystem Cooling Fans Do Not Rotate Properly Hard Disk Drive Activity Light Does Not Light Network ProblemsPCI Installation Tips CD-ROM Drive Activity Light Does Not Light Error and Informational Messages Problems with Application SoftwareBootable CD-ROM Is Not Detected Port-80 Codes ErrorPost Codes and Countdown Codes Post Code Beeps Post Code Beeps Error Port-80 Codes 166 Solving Problems Error message Post Error Codes and MessagesPost Error Codes and Messages Code 168 Solving Problems Post Error Codes and Messages 170 Solving Problems Technical Reference Connectors Profusion Carrier Layout O Carrier Layout Diskette Drive Diskette Drive Connector PinoutPin Signal Irmc Connector Intel Remote Management Card VGA Video Port Video Port Connector PinoutKeyboard and Mouse Connector Pinouts Keyboard and Mouse Parallel Port Parallel Port Connector PinoutSerial Port Connector Pinout Serial Ports a and B Universal Serial Bus USB USB Connector PinoutWide Scsi Connector Pinout IDE Connector Pinout IDE MHz, 64-bit PCI Connectors Slots a and B PCI MHz, 64-bit PCI Connectors Slots C and D Default Setting Disabled Configuration SwitchesSwitch Disabled What it does at system reset General Procedure to Change Switch Settings Cmos Clear Switch Beep Code Password Clear SwitchRecovery Boot Switch Message Address System I/O AddressesSystem I/O Addresses Resource Address Range Memory MapMemory Map Amount PCI Map PCI Configuration and Device MapInterrupts Device Component/PCI Slot # InterruptsPID Interrupt PCI Interrupt PCI Bus Video Modes 190 Technical Reference Power System Description/Calculating Power Usage Power System Power Supply AC Input Ratings Power Supply Input VoltagesPower Supply Output Voltages Power Supply Output Ratings 110 V / 220 Server Current Usage Server Boardset Voltages and Currents Minimum Configuration Calculating Power UsageMinimum/Maximum Current Rating Configurations Maximum Configuration +3.3 Worksheet for Calculating DC Power UsageCurrent maximum at voltage levels Device +12 Total Combined Power Used by Your Server Total Combined Wattage = Equipment Log and Configuration Worksheets Equipment Log Equipment Log Manufacturer Name and Model Number Add and Remove Boards Configuration WorksheetsSSU Worksheets Worksheet 1. Add/Remove Boards System board SSU, Change Configuration Settings Worksheet 9. Keyboard and Mouse Subsystem Group Worksheet 8. Multiboot GroupWorksheet 12. Scsi ROM Bios Options Group Worksheet 10. Console Redirection Management Subsystem, System Sensor Control Worksheet Page Bios Setup Worksheets Worksheet 22. Security Menu Worksheet 20. I/O Device Configuration SubmenuWorksheet 21. Advanced Chipset Control Submenu Worksheet 23. Server Menu Worksheet 24. System Management Submenu Worksheet 26. Boot MenuWorksheet 27. Boot Device Priority Submenu Worksheet 25. Console Redirection Submenu Environmental Specifications Regulatory SpecificationsRegulatory and Environmental Specifications Safety Compliance Electromagnetic Compatibility EMC USA 209 210 Page Avertissement Français Avertissement Français suite Warnung Deutsch Warnung Deutsch Fortsetzung Avvertenza Italiano ∙ Dotata di una presa a muro correttamente installata Avvertenza Italiano continua Advertencias Español Advertencias Españolcontinúa 220 Bios Index Index IDE 224 Post Scsi VGA 228