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System Hardware
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
IP and SIP Devices
System Registry
The information stored in the Windows CE registry is not accessible. The registry contains a
number of settings and preferences that are saved in two separate locations for backup pur-
poses.
If the phone loses power during a registry update, the registry will be destroyed. However, the
last saved version of the registry can be recovered upon reboot. To safeguard registry settings,
it is recommended that you save the registry after you make changes to preferences and before
you power down the phone.
TO SAVE REGISTRY SETTINGS :
1. Press Start - Programs - Save Registry.
2. Press Yes.
When the “Registry Saved Successfully” message appears, press OK. It is now safe to power
down the phone.
NOTE: The Windows file includes an executable file you can use to delete and reset the regis-
try. Do not perform this procedure unless directed to do so by service personnel.
TO DELETE AND RESET THE REGIS TRY:
1. From the desktop, navigate to My Computer\Windows.
2. Double-press DeleteReg.exe to run the executable.
3. Immediately reset the phone by removing and then replacing the ethernet cable from the
LAN/PWR jack on the back of the phone.
Audio
The telephone application’s audio feature has priority over the operating system’s audio fea-
ture. For example, if you are running Windows Media Player to play music and your phone
receives a call, the audio for Media Player is cut off and audio output switches to the phone
call. When the call ends, audio is switched back to Media Player. You can configure audio
properties under Start - Settings - Control Panel - Volume & Sounds.
MGCP Gateway and Endpoints
The system also supports IP-based solutions for providing local Public Switched Telephone
Network (PSTN) connectivity using the IPRC and a third-party Media Gateway Control Proto-
col (MGCP) device. For information about currently supported MGCP devices, contact your
local authorized Inter-Tel dealer.
CAUTION
If an IP or SIP device user dials 911 from a remote location and an MGCP gateway is not
present and configured properly, the call will be placed from where the telephone system is
located. Because 911 services use Caller ID to help locate the caller, emergency service
could be misdirected or delayed. Also, the 911 service contacted may be local to the sys-
tem, but not to the IP or SIP device. All IP and SIP device users should be alerted to this
situation and instructed to use a local telephone line for placing emergency calls if an
MGCP gateway is not present and/or functioning properly. Also note that IP and SIP
devices will not function in the event of a power failure at either the local site or the system
location. Inter-Tel will not be held responsible for any problems resulting from an unavail-
able line that is connected to the MGCP gateway. Inter-Tel also recommends that users reg-
ularly test the MGCP gateway for dial tone.