Page 156
System Features
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Class Of Service (COS)
The default values of COS 01-09 are as follows.
System speed-dial numbers can be programmed to bypass COS restrictions on a system-wide
basis. If the option is not enabled, all system speed-dial numbers are subject to toll restriction.
Because a condition may exist where a critical or life threatening situation needs to be
reported, using the Emergency Call feature code will override all toll restrictions and trunk
access programming.
Note that if the trunk group is “not subject to toll restriction,” neither the trunk group or station
COS is checked, unless the call was placed using ARS. All ARS calls are subject to station toll
restriction only.
COS NAME RESTRICTION
01 ARS Only (This is a station class of service only. It is not used for trunk
groups. Also, the Automatic Route Selection premium feature is
required.) Calls can only be placed using the Automatic Route
Selection (ARS) feature. The user will hear reorder tones when
attempting to place a call using any other method. A restricted
user can still select individual trunks if the trunks are designated
as “exempt from ARS Only” (as described on page 155), were
transferred, were placed on hold, or are recalling or ringing. Trunk
restriction determines which trunks in the ARS route group can be
selected by the station or application.
02 Deny Area/
Office
This restriction is divided into eight user groups to allow the use
of varying area/office code restriction tables. This is useful for
reducing restrictions for some of the stations, applications, or
trunk groups while increasing restrictions for others. Each station,
application, and trunk group is assigned a day mode and a night
mode user group in Database Programming. Within each user
group, area codes can be designated as restricted, allowed, or
extended. Restricting an area code prevents users from placing
calls to that area code. Allowing an area code allows all office
codes within that area code. Designating an area code as
extended allows the programmer to determine which office codes
(up to 800) are allowed or restricted within that area code.
03 Deny
Operator
Calls to operator numbers are restricted.
04 Deny Toll
Access
Calls to numbers containing a toll string (defaults to 1) are
restricted.
05 Deny
International
Calls to international numbers are restricted.
06 Deny Equal
Access
Calls that begin with equal access digits (10XXX or 101XXXX)
are restricted.
07 Deny Local
Calls
Calls to local numbers are restricted.
08 Denied
Numbers
Calls to programmed “denied” numbers (defaults to
1900NXXXXXX+ and 976XXXX+) are restricted.
09 Allowed
Numbers
Calls to programmed “allowed” numbers (defaults to
1800NXXXXXX+) are allowed, even if number also matches a
dial pattern in a restricted class of service that is assigned to the
station, application, or trunk group being used.