Inter-Tel Axxess - page 171

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System Features

AXXESS® ADMINISTRATOR’S GUIDE – January 2004

Toll Restriction

The following features provide toll restriction on the system. (They are described in further

detail in this section.)

•Trunk Group Toll Restriction: Each trunk group can be designated as “subject to toll

restriction” or “not subject to toll restriction” in Database Programming. If subject to

toll restriction, station class of service is checked when the trunk group is selected for

placing an outgoing call. The exceptions to trunk group toll restriction are as follows:

—Emergency Call Feature: When the Emergency Call feature code is entered, the

designated trunk access code is used to seize a trunk and the programmed emer-

gency number is dialed regardless of any station or trunk group toll restrictions.

—Automatic Route Selection (ARS): Calls placed using ARS (except Emergency

Call feature calls) are always subject to toll restriction, regardless of the selected

trunk group’s toll restriction programming. Note that only the station’s COS is

checked; the trunk group’s COS is not.

—Network ARS Calls: When determining toll restriction for an ARS outgoing call,

the network checks the station toll restriction based on the database information on

the node on which the station resides, not the node that contains the trunk which

the system uses to place the call. The system does not check the trunk COS for

ARS calls.

•Exemption From ARS-Only Restriction: Each trunk group may be designated as

“exempt from automatic route selection (ARS) only.” If exempt, station users with the

ARS-Only class of service can select the trunk group directly.

•Absorbed Digits: Trunk groups that are subject to toll restriction can be programmed

to “absorb” (ignore) the first digit(s) dialed. This allows the system to handle the dialed

digits just as they would be by the local telephone company or PBX to which the sys-

tem is connected.

•Station And Trunk Group Classes Of Service: Each station and trunk group can be

assigned one or more classes of service (COS) which can restrict or allow certain digit

patterns when an outside call is dialed. (Trunk group COS is not checked when ARS is

used.)

Each station and each trunk group that is “subject to toll restriction” is assigned toll restriction

classes of service (COS) that restrict or allow certain dialing patterns on outside calls.

The classes of service (COS) are programmed individually for stations, Voice Processor appli-

cations, and trunk groups. There are separate COS designations for day and night modes. A

station or trunk group can be completely unrestricted or can have any combination of the

classes of service.

The first nine COS designations (01-09) have default values. COS designations (10-16) do not

have default values and are blank. All of the classes of service are programmable. Each may be

specified as an “allowed” or “denied” class of service, dialing patterns can be programmed for

each, and each can be assigned to stations and trunk groups as needed.