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Voice Processing Features
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Level 1
The e-mail message sent by the voice mail will have the following components:
•To: The TO line will contain the recipient’s e-mail address.
•From: The FROM line will contain the e-mail address of the Voice Processor. If an E-
Mail Real Name has been programmed for the Voice Processor, it will also be shown on
this line.
•Subject: The SUBJECT line will contain the line “<length of message> Message for
MB <number> from <source>.” If the message is marked priority, the subject line will
be preceded by the word “PRIORITY.” The source of the voice mail message will
appear as one of the following:
—MB <number>
—x <extension number>
— the voice mail system
— an unknown caller
— an outside caller at <phone number>
If the message is from an extension ID or a mailbox, the programmed username will be
shown inside parentheses after the number. For example: mailbox 1000 (ADMIN).
•Received on: The RECEIVED ON line contains the date and time that the voice mail
was received by the mailbox.
•Priority, Private, or Certified: If the voice mail message was sent with a delivery
option, the body will contain the line “Message marked <PRIORITY, PRIVATE or CER-
TIFIED>.” Note that this is for informational purposes only and does not affect the e-
mail message itself. For example, if a voice mail message is marked for certified deliv-
ery, the sender will receive a confirmation when the recipient listens to the voice mail
message using the mailbox. However, the sender will not receive confirmation when the
recipient reads the e-mail.
•WAV file attachment: The WAV file attachment will appear as a file with the name
VM.WAV. To listen to the message, the user must play the WAV file using multimedia
software (such as Sound Recorder).