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System Features
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Placing the Entire Conference on Hold
Placing the Entire Conference on Hold
Any inside party involved in a conference can place the conference on hold at his or her sta-
tion. The other conference parties remain connected and can converse. The station user that
placed the conference on hold can then place calls or use system features while the conference
is on hold. Then the user can return to the conference on hold. Note, however, that a confer-
ence may not be terminated while it is on hold.
Once a station user has moved a conference to hold, the user may, if desired, establish another
conference. Because each conference is established under a separate Call button, it is possible
for the user to have access to any individual conference for further call processing. If the user
elects to use the button for conference access, the button will rotate through
the conferences in priority order. The button will always reflect the status of the top-
priority conference. The priority order for the button when multiple conferences are in
effect is:
•Conference or call on transfer hold
•Ringing (ring in, recall, or camp on) conference
•Conference on hold
•Active conference
TO PLACE THE CONFERENCE ON HOLD (ANY INSIDE PARTY):
1. During a conference call:
Inter-Tel Phones: Press the Hold button or press the Special button and enter the Indi-
vidual Hold feature code (336). The conferenced parties remain connected. The call
and buttons flutter.
Single-Line Sets: Hookflash and then enter the Individual Hold feature code (336).
The conferenced parties remain connected.
NOTE: If you do not return to the conference before the Hold timer expires, the confer-
ence will recall your station. If the recall is not answered, the conference will recall to
your attendant's station. At the attendant, the call will be terminated automatically after
the Abandoned Recall timer if no inside parties are still in the conference and if it is not
answered by the attendant. (If the attendant answers the call, a conference is re-estab-
lished with the attendant station as one of the conference parties.)
2. To return to the conference:
Inter-Tel Phones: Press the Hold button, button, or the fluttering Call button.
Single-Line Sets: Lift the handset and enter the Conference feature code (5).
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