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Administrator Procedures
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Voice Mail Administrator Features
VOICE MAIL ADMINISTRATOR FEATURES
The voice mail administrator can use special features that are not provided to other mailbox
owners. The system administrator mailbox has all standard mailbox features plus the ability to
do the following:
•Record a broadcast message
•Perform mailbox and group list maintenance
•Create and select custom audiotex recordings (voice mail company greetings, auto
attendant recordings, call routing announcements, and hunt group overflow and
announcement station recordings)
•Import fax documents
•Customize voice mail prompts
To access the system administrator’s mailbox, the system administrator dials the voice mail
access number, presses to access the main menu, enters the system administrator’s mailbox
number, then presses to reach the System Administrator Menu. (There is not a prompt for
entering the .)

BROADCASTING MESSAGES

The system administrator has the ability to make a single recorded message and send it to all
Standard and Receive-Only mailboxes. (Extension IDs do not receive Broadcast Messages.)
TO RECORD A BROADCAST MESSAGE:
1. Dial the voice mail application access number. You hear the main menu.
2. During or after the greeting, press to identify yourself as a mailbox owner.
3. Enter the system administrator mailbox number and password.
4. Press to access the System Administrator Menu.
5. When you hear the System Administrator Menu list of options, press to send a
broadcast message.
6. Record your message.
To pause while recording: Press . To continue, press any button except .
To erase and re-record your message: Press .
If you exceed the maximum allotted time for message length, a prompt will notify you
and allow you to re-record the message or send it.
If voice mail is full, a message will notify you that it cannot accept your message. Hang
up and try again later.
7. When you have completed your message, you have the following options:
If you are satisfied with your message, hang up. OR press for more options.
If you wish to hear your message, press .
If you wish to add to your message, press and continue your message as described in
step 6.
To erase and re-record your message, press .
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