Inter-Tel Axxess - page 194

Page 178

System Features

AXXESS® ADMINISTRATOR’S GUIDE – January 2004

Placing Intercom Calls

When placing an intercom call, begin dialing before the Dial Initiation timer expires. If the

timer expires, the system drops the connection and sends reorder tones.

TO PLACE AN INTERCOM CALL:

NOTE: In the procedure below, if you want to place a private (non-handsfree) call to an Inter-

Tel phone, press the pound ( ) button before dialing the extension number.

1. For all Inter-Tel phones:

To use the handset: Lift the handset. If the phone has a display it shows ENTER

EXTENSION NUMBER.

To use the speakerphone: Skip to step 2 (begin dialing). The Speaker button lights.

The display shows ENTER EXTENSION NUMBER.

Executive Display, Professional Display, and Model 8560 Phones: Lift the handset

or begin dialing as described above. The display shows ENTER EXTENSION NUM-

BER. You may press one of the following menu buttons:

— IC DIRECTORY: Press this button to use the Intercom Directory feature. Refer to

page 238 for instructions.

— OUTSIDE CALL: If you would rather make an outside call, press this button and

refer to the instructions on page 189.

Single-Line Sets: Lift the handset. (If the DTMF decoders are busy, you hear silence.

Hang up and try again.)

2. Dial an extension number. The number can be 0 for the attendant, a station extension

number, or a hunt group pilot number. Display phones show the number dialed. If you

dial too slowly, the Interdigit timer may expire and you will hear reorder tones. One of

the following will occur:

a. If calling a handsfree Inter-Tel phone, speak after you hear a double tone. The dis-

play shows IC TO (username).

b. If placing a private call or calling a single-line station, a hunt group, or an Inter-

Tel phone with handsfree disabled, you hear repeating double tones until the call is

answered. The display shows CALL RINGING FOR (username). When the call is

answered, the display shows IC TO (username). Executive Display, Professional

Display, and Model 8560 Phone users can press one of the following menu buttons

while the call is ringing:

— LEAVE MESSAGE: This button appears only if you have called a station.

Press this button to leave a message waiting indication at the station. Refer to

page 182 for details.

— LEAVE VOICE MAIL: This button appears only if the called station has a

voice mailbox. Press this button to call the station’s voice mailbox.

c. If you dial an invalid number, you hear reorder tones. Display phones show

INVALID NUMBER. If you do not have an assigned attendant and you dialed 0,

the display shows NO ATTENDANT PROGRAMMED. If you dialed a hunt group

number with no assigned stations, the display shows NO MEMBERS IN HUNT

GROUP.