Inter-Tel Axxess PLACING A CONFERENCE CALL

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System Features

AXXESS® ADMINISTRATOR’S GUIDE – January 2004

Placing a Conference Call

PLACING A CONFERENCE CALL

TO PLACE A CONFERENCE CALL:

1. While on a call:

Inter-Tel Phones: Press the button, or press the Special button and enter the

Conference feature code (5). The party is on conference wait hold (hears music) and

the button flutters. The display shows CALL NEXT PARTY TO CNF.

Single-Line Sets: Hookflash and enter the Conference feature code (5). The party is on

conference wait hold (hears music).

2. Place an intercom or outside call to another party (or return to a call on hold) to be

included in the conference. Executive Display, Professional Display, and Model 8560

Phones users can press the IC DIRECTORY or OUTSIDE DIR menu button to look

up numbers, if desired.

NOTE: An existing conference is not a valid “party” for another conference.

3. Place the party on conference wait hold:

Inter-Tel Phones: Press the button again. Or, press the Special button and

enter 5 again.

Single-Line Sets: Hookflash and enter the Conference feature code (5). The party is on

conference wait hold (hears music).

4. Repeat steps 2 and 3 until all desired parties are on conference wait hold (or the maxi-

mum allowed number has been reached).

5. Connect all waiting parties in the conference:

Phones with menu buttons: Press the CONNECT TO CONFERENCE menu but-

ton. All parties are connected. The display shows CNF IN PROGRESS. The CNF but-

ton and a Call button flash slowly. You can use the following menu buttons:

— HOLD: Press this button to place the conference on hold.

— DISCONNECT: Press this button to remove your station from the conference. If

there are no other stations in the conference, all parties are disconnected. If there is

still another station in the conference, the parties remain connected.

— ADD PARTY: This button appears only if you have not reached the maximum

number of allowed parties. Press this button to leave the conference parties con-

nected while you place another call to be added to the conference.

— MUTE: Press this button to turn the phone microphone on or off during the confer-

ence.

— TRANSFER CNF: Press this button and enter an extension number to transfer the

conference to another station or the voice mail application.

Other Inter-Tel Phones: Press the button again. Or, press the Special button

and enter again. All parties are connected. Display phones show CNF IN

PROGRESS. The button and a Call button flash slowly.

Single-Line Sets: When all parties are on conference wait hold, hookflash and enter

the Conference feature code (5). All parties are connected.

CNF