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Voice Processing Features
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Canceling Unheard Messages
9. You can do one or more of the following if you selected “special delivery options”
above:
• Press to mark the message “private.” (This prevents the recipient from forward-
ing it to other subscribers.)
• Press to mark the message “certified.” (When a certified message is heard by
the recipient, you will receive a receipt notice.)
• Press to mark the message “priority.” (This will place your message ahead of all
other waiting messages in the receiving mailbox.)
• Press to cancel delivery options.
10. After the message has been sent with special delivery options, you may choose to do
either of the following:
• Press and enter another mailbox number to send the message to another desti-
nation.
• Press to exit.
CANCELING UNHEARD MESSAGES
The Cancel Unheard Messages feature allows you to cancel voice messages you have sent to
other subscribers, provided the messages have not yet been heard by their recipients and they
were not sent to a group list.
TO CANCEL UNHEARD MESSAGES:
1. Dial the voice mail application access number. You hear the main menu.
2. During or after the greeting, press to identify yourself as a subscriber.
3. Enter your mailbox number and password.
4. When you hear the Main Menu list of options, press to select Message Options.
Executive Display, Professional Display, and Model 8560 phone users will also see
Message Options on their display menu.
5. The next prompt gives you the option of canceling unheard messages. Press to con-
tinue.
6. When prompted, enter the number of the mailbox that has the unheard message. Then
you will be asked to confirm the mailbox you selected by pressing .
7. It will tell you how many messages you have waiting at the mailbox and play them for
you. After each message, you can:
• Press to replay the message.
• Press to add to the message.
• Press to forward the message to another mailbox
• Press to listen to the previous message.
• Press to replay the message envelope.
• Press to listen to the next message.
• Press to save the message in your mailbox and remove it from theirs.
• Press to delete the message.
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