Page 185
System Features
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Canceling a Waiting Message
TO ANSWER MESSAGES AT A NON-DISPLAY PHONE OR SINGLE-LINE SET:
1. Inter-Tel Phones: If you see a flashing phone button, press the button.
Depending on how the message was left, an intercom call is placed to either the station
that left the message or your message center.
Single-Line Sets: If you hear single-line message waiting tones (six tones) after lifting
the handset or hookflashing when the station is idle, enter the Message feature code
(365). Depending on how the message was left, an intercom call is placed to either the
station that left the message or your message center.
If the called station does not answer, is busy, or is in Do-Not-Disturb, you may hang
up or leave a message at that station before hanging up. You will continue to receive
message waiting indications ( button flash or tones), unless you left a message
while attempting to retrieve the message or canceled the message after hanging up. The
message waiting indications are canceled when you are actually connected with the
called station. Message indications from voice mail will only be cleared if you save or
delete the waiting voice mail message. The bu tton will re-light if you clear the
message indication without saving or deleting the voice mail.
2. If message waiting indications continue, there is another message. Repeat this proce-
dure.
Canceling a Waiting Message
NOTE: Message indications from voice mail will only be cleared if you save or delete the wait-
ing voice mail message. The button will re-light if yo u clear the message indication with-
out saving or deleting the voice mail.
TO CANCEL A DISPLAYED MESSAGE WITHOUT ANSWERING AT AN INTER-TEL PHONE:
1. When the message you wish to cancel is displayed (as described on the previous page),
remain on hook and press the asterisk ( ) button or the DELETE menu button. The
message is canceled.
2. If the button continues to flash, there is another message. The display shows the
next message. Either respond to it or cancel it.
TO CANCEL A MESSAGE WITHOUT ANSWERING AT A SINGLE-LINE SET OR WITHOUT DISPLAYING MES-
SAGES AT AN INTER-TEL PHONE:
1. If you receive message waiting indications, enter the Cancel Current Message feature
code (368). The message is canceled.
2. If you continue to receive message waiting indications, there is another message. Either
respond to it or cancel it.
MSG MSG
MSG
MSG
MSG
MSG