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Voice Processing Features
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Using Voice Mail
USING VOICE MAIL
Voice mail subscriber features include the following:
•Listen to new messages, if any
•Send a message
•Listen to saved messages, if any
•Set personal options
•Set up remote messaging, if enabled
When a subscriber enters the mailbox, the voice mail application may play one of the follow-
ing messages:
•Mailbox almost full or full: If a mailbox is full, no new messages can be received at
that mailbox until the subscriber deletes waiting or saved messages.
•Message count: A prompt tells the subscriber how many messages are waiting to be
heard, if any, and how many are priority messages.
•Remote messaging: A prompt will indicate whether primary or alternate remote mes-
saging is selected when remote messaging is enabled. It will also alert the subscriber if
a programming error has been detected and/or whether the system encountered busy
resources when attempting to place a remote messaging call.
ACCESS TO A MAILBOX
A SUBSCRIBER CAN ACCESS HIS OR HER MAILBOX BY FOLLOWING THESE STEPS:
1. Dial the voice mail application access number. You hear the main menu.
2. During or after the greeting, press to identify yourself as a subscriber.
3. Enter your mailbox number and personal password.