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Voice Processing Features
AXXESS® ADMINISTRATOR’S GUIDE – January 2004
Initializing a Subscriber Mailbox or Extension ID

INITIALIZING A SUBSCRIBER MAILBOX OR EXTENSION ID

The first time a subscriber uses voice mail, he or she must customize the mailbox. System
prompts will instruct the subscriber to:
•Change the default password number (same as the mailbox number) to a personal pass-
word.
NOTE: To provide system security, all mailboxes should have a password. To make
the passwords difficult to guess, they should not match the mailbox number or consist
of one digit repeated several times. The default password should be changed the first
time the user logs in. This is especially important in the system administrator's mailbox
which, allows programming access to the Voice Processor.
•Record a name to identify the mailbox owner in the company directory. (Directory
names can be up to 1 minute in length.)
•Listen to the voice mail application introduction. (You can skip this introduction by
pressing , if desired.)
TO INITIALIZE A MAILBOX OR EXTENSION ID:
1. Dial the voice mail extension number. (You hear the main menu.)
2. Press to identify yourself as a subscriber.
3. Enter your mailbox number and default password. (Your default password is your mail-
box number.)
4. If you want a password, enter a new password using digits 0-9 (up to 12 digits). Then
press . Voice mail plays back your password.
5. If you do not want to use a password, just press .
6. Press to accept the entry. (Or, press if you wish to re-enter your password.) The
system prompts you to record your directory name.
7. After the tone, record your first and last name. When finished, press .
8. Press again to accept the name. (Or, press to replay the name you just recorded,
press to add to your name, or press to erase and re-record it.)
9. The system then plays a prompt that introduces you to the basic voice mail features.
(You can skip this introduction by pressing , if desired.)
Once your mailbox is initialized, you may use any of the mailbox features provided. To record
a personal greeting, or to change your password or directory name, refer to page 301.
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