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System Features
AXXESS® ADMINISTRATOR’S GUIDE January 2004
Receiving Outside Calls

RECEIVING OUTSIDE CALLS

TO RECEIVE AN OUTSIDE CALL:
Inter-Tel Phones:
You will hear one of the following signals when receiving an outside call.
Repeating long tones and a Call button or individual trunk button is flashing at
the fast rate: A call is ringing in. Lift the handset and/or press the flashing individual
trunk button, flashing Call button, or button. (Executive Display, Profes-
sional Display, and Model 8560 Phone users that have a programmed voice mail exten-
sion can press the SEND TO V-MAIL menu button to transfer the call to voice mail.)
The individual trunk or Call button flashes slowly during the call. Display phones show
(trunk name) RINGING IN.
Intercom call or page announcing a call and a Call button or individual trunk but-
ton is flashing at the fast rate: A call has been transferred to your station. Lift the
handset and/or press the flashing individual trunk button, flashing Call button, or
button. (Executive Display, Professional Display, and Model 8560 Phone
users that have a programmed voice mail extension can press the SEND TO V-MAIL
menu button to transfer the call to voice mail.) The individual trunk or Call button
flashes slowly during the call. Display phones show TG XXXX (or group name) TFER
FROM EX XXXX (or username).
An individual trunk button is flashing at the fast rate, there is no ring signal, and
you have allowed answer for the trunk. You may hear ringing on another phone:
Press the fast-flashing individual trunk button as described above or enter the Auto-
matic Trunk Answer feature code (350). (The button cannot be used to
answer these calls.)
Single-Line Set:
You hear a page announcing a transfer and/or repeating long double tones: A call
is ringing in. Lift the handset; you are connected to the caller.
You hear a call ringing in on another station and you have allowed answer: Lift
the handset and enter the Automatic Trunk Answer feature code (350). You are con-
nected to the lowest-numbered trunk ringing in for which you have allowed answer.
TO RECEIVE A CALL THAT WAS TRANSFERRED TO HOLD:
When you hear a page announcing that an outside call is holding at your station (a Call button
or individual trunk button is fluttering):
Inter-Tel Phones: Lift the handset and/or press the fluttering Call button or individual
trunk button, or press the button. You are connected to the caller.
Single-Line Sets: Lift the handset and press the Hold button or enter the Individual
Hold feature code (336). You are connected to the caller.
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