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System Hardware
AXXESS® ADMINISTRATOR’S GUIDE January 2004
Inter-Tel Phones

INTER-TEL PHONES

The features supported by Inter-Tel digital and analog phones are described in the following
paragraphs.
NOTE: Throughout this guide, the term “Inter-Tel phone” refers to the full-feature phones man-
ufactured and sold by Inter-Tel. The term does not apply to industry-standard single-line, dual-
tone multi-frequency sets.
Model 8000 Digital Phones, Standard Display Phone, Associate Display Phone
and Basic Digital Phone Speakerphones
The following display and non-display digital phones have a built-in speaker and microphone
that allow the user to answer intercom calls handsfree, dial while on hook, monitor calls, and
listen to background music.
Model 8000 Digital Phones (8560, 8520, and 8500)
Standard Display Phone
Associate Display Phone
Axxess Basic Digital Phone
Eclipse Basic Digital Phone
These phones can be programmed in individual station programming to be allowed to use sys-
tem resources for standard and enhanced speakerphones. Enhanced mode allows for full-
duplex operation over a limited volume range (the range depends on trunk characteristics, typi-
cally the range is 1-3). Enhanced speakerphones are explained below.
If a user presses the Speaker button while on hook, the standard switched speakerphone func-
tion is activated and the speakerphone resource is assigned to that phone for the length of the
call. If a user requests the speakerphone function when speakerphone resources are not avail-
able, the user will hear reorder tones, and the display will show NO SPKRPHN AVAIL STAY
OFF HOOK.
If the user attempts to change to the speakerphone and hangs up during a call when speaker-
phones are unavailable, the user will be forced into a monitor-only mode. The user will be able
to hear the other party but will not be allowed to transmit to them. In this mode, the user ’s
button will be lit, and the display shows NO SPKRPHN AVAIL COME OFF HOOK.
Pressing the lit button will result in a burst of reorder tone; you must lift the handset to
speak.
NOTE: On certain handsfree-to-handsfree intercom calls, voice volume levels may cause feed-
back to occur. If this happens; one station user should pick up the handset. Two Display Phones
cannot be in enhanced mode while on a call together; one phone must be off hook to allow the
other phone to enter enhanced speakerphone mode. If both phones are on hook, there is no
benefit to having one phone in enhanced mode.
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