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Lucent Technologies
Comcode 108239393 manual Getting Started
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Comcode 108239393
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174 pages
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Troubleshooting
Problem 1 All LEDs are off
Programming Procedure
How to
New Features in Release
Using Telephony Manager
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PassageWay
®
Telephony Manager R2.0
for DEFINITY
®
Enterprise
Communications Server
Getting Started
560-201-109
Comcode 108239393 Issue 2
July 1998
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Page 2
Contents
Getting Started
Your Responsibility for Your System’s Security
Home
Contents
Using the Telephony Manager Applications
Changing the Settings for the 8411 Telephone
Vii
Figures
Introduction
Contents
Telephony Manager
What is PassageWay Telephony Manager?
Log Manager
Phonebook
Script Editor
Anywhere Dialer
Auto-Task Manager
Support for Tapi
New Features in Release
About This Guide
Online Help
User Responsibilities
Conventions Used in This Guide
Getting Help
Installing and Configuring Telephony Manager
TInstalling the PassageWay Service Provider
New Telephony Manager Users
Overview
Page
Page
Upgrading from Telephony Manager Release
Page
PassageWay Telephony Manager Requirements
PassageWay Telephony Manager Components
Page
Page
Page
⎯ Definity ECS
Installing and Configuring PassageWay Service Provider
Before You Begin
Page
Page
Page
Connecting Your 8411 Telephone to Your PC
Connecting Your Callmaster VI Telephone to Your PC
Installing the PassageWay Adapter
Install the PassageWay Adapter with a Local Power Supply
Page
Wall
Wall
Install the PassageWay Adapter with Telephone Closet Power
Page
Installing the PassageWay Service Provider Software
Page
Page
Find PassageWay Phone Dialog Box
Page
Sample PassageWay Configurator COM Port Dialog Box
Telephone Models Dialog Box
Page
Sample Telephone Options Dialog Box
Configuring 7400 Series, 8400 Series, Callmaster Telephones
Page
Sample Phone Line Information Dialog Box
Page
Page
Page
Page
Page
Sample Feature Buttons Dialog Box
Page
Page
Feature Access Codes Dialog Box
Page
Page
Page
Page
Page
Page
10. Sample Advanced Options Dialog Box
Configuring 6400 Series Telephones
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Page
Page
Page
Page
Page
12. Sample Feature Buttons Dialog Box
Page
Page
13. Feature Access Codes Dialog Box
Page
Page
Page
Page
Page
Installing the Telephony Manager Software
Page
Page
Page
Starting Telephony Manager
14. Number of Calls Dialog Box
Select PassageWay Telephony Manager
Page
Page
Dialing Properties
Configuring the Dialing Information
15. Sample Telephony Properties Dialog Box
16. Sample Dialing Properties Dialog Box
Page
Configuring Telephony Manager Phonebook Options
17. Preferences Dialog Box
Preferences
Page
Installing and Configuring Telephony Manager
Page
Select UnInstaller for Service Provider
Removing the PassageWay Service Provider
Removing Telephony Manager
Select UnInstaller for Telephony Manager
Using the Telephony Manager Applications
Overview
Using Telephony Manager
Starting Telephony Manager
Using Phonebook
Select PassageWay Phonebook
Starting Phonebook
Using Log Manager
Select PassageWay Log Manager
Starting Log Manager
Starting Anywhere Dialer
Using Anywhere Dialer
Select PassageWay Anywhere Dialer
Making Calls with Anywhere Dialer
Page
Using Script Editor
Select PassageWay Script Editor
Starting Script Editor
Using Auto-Task Manager
Select PassageWay Auto-Task Manager
Starting Auto-Task Manager
Troubleshooting
Overview
Problem 1 No API is available after installation
Troubleshooting Telephony Manager
Troubleshooting
Displaying the message Service Provider not started
Troubleshooting
Problem 10 The Mute and Volume Control buttons are disabled
Problem 15 Incoming calls are treated as outgoing calls
Problem 14 Starting conferences from your telephone
Troubleshooting
Problem 21 Calls are not being completed
Choose Call Pickup
Problem 28 Phonebook is using an old database file
Following message Run-Time Error 7 Out of Memory
Following message Memory could not be read
Troubleshooting
General Troubleshooting for PassageWay Service Provider
Page
Page
Page
Problem 4 a message box appears displaying the message
Problem 6 a message box appears displaying the message
Problem 5 a message box appears displaying the message
Problem 7 a message box appears displaying the message
Problem 8 a message box appears displaying the message
Problem 11 a message box appears displaying the message
Problem 10 a message box appears displaying the message
Page
Problem 2 Both LEDs are blinking
Problem 1 All LEDs are off
PassageWay Adapter LEDs
Page
Problem 1 Connect displays the message This application
Troubleshooting Connect
Requires a serial port and terminates
Troubleshooting
Page
Failure Code -102
Failure Code
Failure Code
Failure Code -123, -131
Failure Code -122
Failure Code
Then terminates
Terminate due to an unexpected communications error
PC Serial Ports
Background
IRQ Mechanism
Page
IRQ
Serial Ports Under Windows
Workarounds and Solutions to IRQ Conflict Problem
Page
Page
Selecting an Add-On Serial Port Card
Page
Changing the Settings for Telephone
Page
Page
Page
Programming Procedure
PassageWay Service Provider Planning Form
Paste
Feature Definity Feature Access Code
Page
7400
6400
8400
IN-1
Index
IN-2
IN-3
Tapi
IN-4
IN-5
How Are We Doing?
Address
