Lucent Technologies Comcode 108239393 manual What is PassageWay Telephony Manager?

Introduction

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What is PassageWay Telephony

Manager?

PassageWay® Telephony Manager is a set of computer telephony integration (CTI) applications enabling you to control telephone calls (both incoming and outgoing) directly from your IBM®-compatible personal computer (PC). These applications run with Microsoft® Windows® 95, Microsoft Windows NT™ Workstation 4.0 or later, and Microsoft Windows NT Server 4.0 or later, and provide you with an interface between your PC and your company's DEFINITY® Communications System via your telephone.

PassageWay Telephony Manager increases your telecommunications capabilitiesTby providing the following applications:

Telephony Manager

Telephony Manager is an application that enables you to control telephone calls (both incoming and outgoing) directly from your PC. From the Telephony Manager window, you can:

⎯make calls

⎯answer calls

⎯view the calling/called party information for each call (referred to as caller ID in this guide), if available

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