
Introduction
1
What is PassageWay Telephony
Manager?
PassageWay® Telephony Manager is a set of computer telephony integration (CTI) applications enabling you to control telephone calls (both incoming and outgoing) directly from your
PassageWay Telephony Manager increases your telecommunications capabilitiesTby providing the following applications:
Telephony Manager
Telephony Manager is an application that enables you to control telephone calls (both incoming and outgoing) directly from your PC. From the Telephony Manager window, you can:
⎯make calls
⎯answer calls
⎯view the calling/called party information for each call (referred to as caller ID in this guide), if available