Troubleshooting

Failure Code -101

Meaning: The Link test could not be completed due to insufficient memory.

Things to Try: Close one or more applications; then retry the Link test.

Failure Code -102, -103

Meaning: The Link test could not be completed because the currently selected COM port is in use by another application.

Things to Try: Close the application that is using the designated COM port; then retry the Link test.

Failure Code -104

Meaning: The currently selected COM port is incompatible with PassageWay Solution.

Things to Try: Try connecting your telephone to a different COM port on your PC.

Failure Code -111

Meaning: The PassageWay adapter is not receiving power.

Things to Try: If you are using an auxiliary power supply, verify that it is properly installed. (See Chapter 2 for more information.)

If you are not using an auxiliary power supply, you will need to obtain one unless your DEFINITY system is wired to provide adjunct power to your extension. (Your DEFINITY System Manager can provide this information.) Your Lucent sales representative can supply you with the proper power supply, if needed.

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Lucent Technologies Comcode 108239393 manual Failure Code -102