Troubleshooting
4
Overview
This chapter provides information that can assist you in solving problems you might encounter when you install, start, and use the Telephony Manager applications. This chapter is divided into the following sections:
Troubleshooting Telephony Manager
General Troubleshooting for the PassageWay Service Provider
TPassageWay Adapter LEDs Troubleshooting Connect
Refer to the appropriate section to find the information required to solve your particular problem.
If you are using Windows 95, keep in mind that Telephony Manager depends on Connect in order to communicate with your telephone (when used with the PassageWay Service Provider). Connect is installed when you install the PassageWay Service Provider with Windows 95; Connect is not present with Windows NT 4.0 or later. As a result, Connect may be used to help diagnose problems with Telephony Manager.
