Troubleshooting
PassageWay Adapter LEDs
This section describes the error conditions represented by the LEDs on top of the PassageWay adapter.
Problem 1: All LEDs are "off."
This indicates that your PassageWay adapter is not receiving power. Your telephone system wiring may not support the remote powering of adjuncts. Consult your DEFINITY System Manager to obtain the proper wall power supply to power your PassageWay adapter or to correct any wiring problems that may be the cause.
If you already have an auxiliary power supply installed, make sure it is installed properly. Refer to "Installing the PassageWay Adapter" in Chapter 2.
Problem 2: Both LEDs are "blinking."
This indicates that your PassageWay adapter is incompatible with your telephone (that is, you are using a
1.Determine whether you have a
⎯If you have a 6400 Series telephone, you have a
⎯If you have a 7400 Series telephone, you have a
⎯If you have an 8400 Series telephone (with display), press the following buttons on your telephone dialpad: SHIFT MUTE # #.
The bottom,