Troubleshooting
Problem 26: When you start Phonebook or Log Manager, you receive the
following message: Run-Time Error 7 - Out of Memory.
If you are using Windows 95, there is either not enough memory or not enough hard disk space available to start Phonebook or Log Manager. Close some other applications that are running and then try to start Phonebook or Log Manager. If Phonebook or Log Manager still does not run, free up some disk space and then try to start the application.
If you are using Windows NT 4.0 or later, there is not enough memory available to start Phonebook or Log Manager. Close some applications that are running and then try to start Phonebook or Log Manager.
Problem 27: When you start Phonebook or Log Manager, you receive the
following message: Memory could not be read.
There is not enough hard disk space available on your Windows NT system to start Phonebook or Log Manager. Free up some disk space and then try to start Phonebook or Log Manager.
Problem 28: Phonebook is using an old database file.
When you remove (uninstall) the Telephony Manager software, not all of the files are removed (see "Removing Telephony Manager"). The database files you may have created will remain. The configuration files used by the software will also remain. If you then install the software again, you will find that the Phonebook application will open the old database file. This may be disconcerting if the second installation of the software is in a different directory. If you do not want to use this database, you should create a new database in the desired directory.
Problem 29: When you start Log Manager, an error message appears indicating that a database is corrupted.
Call the Lucent Technologies Customer Care Center at 1 800
