Troubleshooting
Failure Code -112
Meaning: The connection between your PC's COM port and the
Things to Try:
Verify that the connection between your PC's COM port and the telephone is secure.
Verify that the COM port number you selected during the Connect setup procedure matches the number of the COM port that is physically connected to your telephone.
If you are using an auxiliary power supply, verify that it is properly installed.
If you are not using an auxiliary power supply, you will need to obtain one unless your DEFINITY system is wired to provide adjunct power to your extension (your System Manager can provide this information). Your Lucent sales representative can supply you with the proper power
Tsupply, if needed.
Verify the connections between your telephone and your DEFINITY system.
Failure Code -121
Meaning: Connect is not receiving data over the specified
COM port.
Things to Try: Follow the instructions for failure code
