Lucent Technologies Comcode 108239393 manual

Troubleshooting

TIf you have an 8400 Series telephone (with display), press the following buttons on your telephone dialpad: SHIFT MUTE # #.

The bottom, left-corner of the telephone's display will show either LINK:2W or LINK:4W. LINK:2W indicates that you have a 2-wire telephone, while LINK:4W indicates that you have a 4-wire telephone.

b.Look at the bottom of your PassageWay adapter to determine whether it is a 2-wire adapter or a 4-wire adapter. If the label states, "PassageWay Solution Two-Wire DCP Interface," you have a 2-wire PassageWay adapter, which only operates with 2-wire telephones. If the label does not state, "PassageWay Solution Two- Wire DCP Interface," you have a 4-wire PassageWay adapter, which only operates with 4-wire telephones.

Contact your DEFINITY System Manager if your PassageWay adapter is incompatible with your telephone.

5.Choose the OK button in the PassageWay Link Not Found message box, and then choose the Auto Detect button in the PassageWay Configurator - COM Port dialog box.

Problem 2: You are unable to dial from a TAPI-compliant application.

Perform the following steps:

1.Start the PassageWay Configurator and verify that the PassageWay Service Provider was installed and configured properly.

2.If you are using Windows NT, proceed to Step 3.

If you are using Windows 95, close all telephony applications, and then run Connect. Select Test Link from the Setup menu, and follow the instructions on the screen.

NOTE:

Connect is only available on Windows 95.

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