Troubleshooting
Problem 10: The Mute and Volume Control buttons are disabled.
The Mute button and Volume Control buttons only work with 8411 telephones and Callmaster VI telephones. However, the Mute button will not work with an 8411 telephone if an external speaker is installed.
Problem 11: During a conference call started by another caller, you are unable to drop/hang up from the call while using the telephone handset.
If you are participating in a conference call that was started by another caller (that is, you did not start the conference) and you are not using your speakerphone, you will be unable to use Telephony Manager to hang up from the conference. To hang up, you must place the handset back in the cradle.
Problem 12: During a conference call, the information in the Conference Manager is not updated as participants drop from the call.
If you have a conference and participants hang up, the Conference Manager will not update the information to reflect the participant(s) that dropped. If all but one of the participants drop (that is, you are now talking to only one participant), the Telephony Manager Switch Information area will change from showing “CONFERENCE” to showing the information for the participant to whom you are talking.
NOTE:
Once participants start dropping from the conference, the Drop Last button in the Conference Manager may not work properly. Additionally, if you are only talking to one participant, the Drop Last button will hang up on that participant and then go
