Troubleshooting
Also insure that any
T(the length should be as short as is convenient for your setup).
Insure your 8411 telephone or Callmaster VI telephone is receiving power.
If your 8411 telephone or Callmaster VI telephone is not receiving power, you should consult your account representative or authorized dealer to obtain the proper wall power supply to power your telephone or to correct any wiring problems that may be the cause.
Insure your PassageWay adapter is receiving power (as indicated by the illumination of the power LED).
If you have verified that the PassageWay adapter is properly connected to your telephone, yet the LED on the adapter is NOT illuminated, your telephone system wiring may not support the remote powering of adjuncts. If this is the case, you should consult you account representative or authorized dealer to obtain the proper wall supply to power your PassageWay adapter or to correct any wiring
Tproblems that may be the cause. Connect's
To assist you in diagnosing problems, Connect contains a
If the test procedure concludes successfully, Connect is communicating properly with your 8411 telephone, Callmaster VI telephone, or PassageWay adapter over the COM port you selected, and you should select the Continue button on the Communications Error dialog box to restore normal operation.
If, however, the test fails, an error number will be provided. Refer to the following pages to interpret the error numbers and to find suggestions for how to resolve the particular error you encountered.
