SHIFT MUTE codes programming, B-1
support, 1-8
T
TAPI
dialing information, 2-74 installing PassageWay Service
Provider, 2-24
installing PassageWay Telephony Manager, 2-66
overview, 1-4
removing PassageWay Service Provider, 2-83
setting up, 2-13 troubleshooting, 4-13
technical support, 1-8 Telephony Manager components, 2-6 configuring, 2-70 existing users, 2-4 new features, 1-4 new installation, 2-1
new users, 2-1 overview, 1-1, 3-2 removing, 2-84 requirements, 2-6 running, 3-3
set Phonebook options, 2-78 starting, 2-70, 3-3 troubleshooting, 4-2, 4-3, 4-4, 4-5, 4-6,
4-7, 4-8, 4-9 troubleshooting, 4-2 uninstalling, 2-84 upgrading, 2-4 using, 3-2
Telephony Service Providers PassageWay Service Provider, 1-4,
2-11, 2-12, 2-24, 2-83 Unimodem, 1-4
transfer calls troubleshooting, 4-8 troubleshooting, 4-10
troubleshooting
Call Answer Back, 4-10 call forwarding, 4-8 conference calls, 4-6, 4-7, 4-8 Connect, 4-23
Dialpad window, 4-10 Drop Last button, 4-7 headsets, 4-8
hold calls, 4-8
Log Manager, 4-11 make calls, 4-9, 4-10 Mute button, 4-6 overview, 4-1 PassageWay adapter, 4-21 PassageWay Service Provider, 4-13 Phonebook, 4-11
Script Editor, 4-12 send all calls, 4-8 TAPI, 4-13
Telephony Manager, 4-2, 4-3, 4-4, 4-5, 4-6, 4-7, 4-8, 4-9
transfer calls, 4-8, 4-10 Volume Control buttons, 4-6
