Introduction

About This Guide

Chapter 1 - Introduction

This chapter describes the structure and content of this guide. This chapter also provides a brief introduction to Telephony Manager.

Chapter 2 - Installing and Configuring Telephony Manager

This chapter describes how to install and configure the PassageWay Telephony Manager software and the PassageWay Service Provider software.

Chapter 3 - Using the Telephony Manager Applications

This chapter describes how to start the Telephony Manager, Phonebook, Log Manager, Auto-Task Manager, Script Editor, and Anywhere Dialer applications.

Chapter 4 - Troubleshooting

This chapter provides information about possible error conditions and how to respond to them when you install, start, and use PassageWay Telephony Manager.

Appendix A - PC Serial Ports

This appendix provides detailed information about PC serial ports.

Appendix B - Changing the Settings for the 8411 Telephone

This appendix provides the procedures and commands for changing or viewing options on the 8411 telephone.

Appendix C - PassageWay Service Provider Planning Form

This appendix provides a planning form to help you configure the

TPassageWay Service Provider.

Index

The index provides a quick way of locating information within this guide.

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Lucent Technologies Comcode 108239393 manual About This Guide