Lucent Technologies Comcode 108239393 manual Problem 14 Starting conferences from your telephone

Troubleshooting

Problem 13: The Drop Last button does not function properly in the Conference Manager.

If you use the Conference Manager, it is possible that you may encounter a problem using the Drop Last feature in the Conference Manager window.

After a conference is established and parties drop off of the conference (that is, the far end party leaves the conference), the Telephony Manager Conference Manager will not update to reflect just the parties that remain on the conference. Additionally, if all but one of the parties drop from the conference, you are no longer in a conference. However, the Conference Manager is still not updated. The problem that exists here is that pressing the Drop Last button will act peculiarly if you are using the speakerphone. It will drop the party to whom you are talking and then go back off-hook.

Problem 14: Starting conferences from your telephone.

The conference will be tracked by the Telephony Manager except Drop Last in the Conference Manager may not work properly. To ensure that Telephony Manager handles conference calls properly, you should establish the conference using Telephony Manager.

Problem 15: Incoming calls are treated as outgoing calls.

A few types of calls that you might consider to be incoming calls are actually treated by Telephony Manager as if they were outgoing calls. These include internal auto-answer, call pickup, and answer back (for parked calls). The impact is that they will not pop Telephony Manger on ringing, nor cause Phonebook or Notes to pop on answer (if these options are set). Also, in Log Manager, these calls will show up as outgoing calls.

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