Troubleshooting
4.Choose Call Pickup.
The Call Pickup label appears on the button.
5.Choose the Continue button.
The Feature Access Codes dialog box appears.
6.Choose the Continue button.
The PassageWay Configurator - Complete message box appears.
7.Choose the OK button.
8.Restart Telephony Manager.
Problem 23: You cannot access the Dialpad window when any dialog box is open.
To use the Dialpad window, you must first close the open dialog box(es).
Problem 24: You are unable to transfer calls with Telephony Manager when other TAPI applications are also running.
If you are running Telephony Manager and other TAPI applications (such as Snap) at the same time, and you did not start Telephony Manager first, you will be unable to transfer calls using Telephony Manager. If you are going to use Telephony Manager with other TAPI applications, make sure you start Telephony Manager before the other TAPI applications.
Problem 25: You have programmed a Function button with the Call Answer Back feature, but this Function button does not work.
If you are using Windows 95, a Function button programmed with the Call Answer Back feature will not work. However, you can use this feature by programming the feature access code for the Call Answer Back feature as a Speed Dial. When you want to use the Call Answer Back feature, choose the Speed Dial to which you programmed the Call Answer Back feature access code. Consult your DEFINITY System Manager for this access code.
